4 Sidez Management Consultants Pvt Ltd is a global executive search organisation with expertise in providing hiring solutions to our ever growing clientele list. We have a network of over 50 well trained HR Professionals operating under the 4 Sidez brand, successfully placing talent for professional positions in over 15 different sectors across India. We believe our value and uniqueness lie in our skill base and industry expertise, combined with our people - specialist recruiters and experienced industry professionals. 4 Sidez Management Consultants has over 13 years of experience in providing hiring solutions to our clients in the following sectors.  Banking  Education  Engineering, Automotive  Finance  FMCG, Retail  Hospitality &amp; Tourism  Insurance  IT  Logistic, Supply Chain  Manufacturing  Pharmaceuticals &amp; Biotech  Technology  Real Estate, Construction  As an end to end HR solution provider, we offer a new focus for Human Resource Management in meeting global talents in a long and sustainable manner. Our talent acquisition team driven by Industry experts ensure you the best fits that will blend with your organization culture and value system. We provide handpicked candidates with a quality approach. 4 Sidez Management Consultants Pvt Ltdwww.4sidez.comankit.tiwari@4sidez.com

<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.&nbsp;&nbsp;Responsibilities<ul><li>Meet and exceed sales targets</li><li>Successfully create business from new and existing customer accounts</li><li>Manage complex negotiations with senior-level executives</li><li>Build rapport and establish long term relationships with customers</li></ul> Qualifications<ul><li>0-1 year quota carrying sales experience</li><li>Experience and working knowledge of CRM systems</li><li>Demonstrable track record of over-achieving quota</li><li>Strong written and verbal communication skills</li></ul>

<ul><li>Implement Hubspot marketing system from scratch for smooth flow of operations and optimise process over time o Lead the Revenue analytics for writesonic marketing, product and growth teams&nbsp;</li><li> </li><li>• Work with performance marketing, SEO and content team to establish what success, best practices, process, workflows, policies, execution, and enablement looks like within marketing automation software (HubSpot). Ensure these are constantly reviewed and optimised to improve marketing team efficiency including increase in conversion rate and lower cost per lead&nbsp;</li><li>• Collaborate with the broader Revenue operation team to understand how we are building pipeline and attributing marketing activities to this&nbsp;</li><li>• Ensure repeatability of marketing campaign results and Pipeline revenue needed Month pn month based on business needs&nbsp;</li><li>• Extract key business insights from qualitative and quantitative data, identify potential risks and opportunities and create solutions to mitigate long-term issues and drive more revenue and growth&nbsp;</li><li>• Normalise, standardise, and maintain Marketing database; ensure hygiene in Hubspot&nbsp;</li><li>• Build and optimise customer email journey to reduce churn and upsell paid subsriptions.&nbsp;</li><li>• Develop the business requirements and work with technology teams to evolve the marketing systems as our business develops&nbsp;</li><li>• Direct the team of product managers , analysts and growth teams with key insights and real time dashboards&nbsp;</li><li>• Assist in operational activities for region-specific programs as well as ad hoc project support&nbsp;</li><li>• Learn the scope of leveraging the right stack to make sense of data&nbsp;</li></ul>

We are searching for an implementation consultant to handle the management of several projects for our company. In this role, you will provide operational management and guidance, and ensure the implementation and completion of projects. You will take on important roles for the business by overseeing every part of your assigned implementation tasks.To ensure success as an implementation consultant you will require a significant understanding of business strategy, operations, and management as well as practical experience in project strategy and budget planning. A top-notch implementation consultant is well-versed in business operations and the latest project management practices.<ul><li>Conducting assessments of current project capacities and timelines.</li><li>Performing implementation planning and setup activities for projects.</li><li>Developing sound business practices and procedures for the project.</li><li>Directing team members as needed to ensure successful project implementation.</li><li>Overseeing the daily business operations.</li><li>Providing project-related insight and advice to other team members.</li><li>Liaising with management and stakeholders on project details and deadlines.</li><li>Training and onboarding new team members as required.</li><li>Presenting feedback and suggestions relating to the implementation of assigned projects.</li><li>Identifying, reporting, and resolving key project issues.</li><li>Ensuring that all project and implementation related documents are up to date.</li><li>A bachelor's degree in business sciences, business administration, project management, or operations.</li><li>At least five years of experience in project management and implementation.</li><li>A track record of successful implementation projects.</li><li>Analytical skills and strategic thinking are crucial to the role.</li><li>Deadline oriented and able to multitask.</li><li>Interpersonal skills and the ability to manage large teams.</li><li>Proficiency in report-writing and presenting.</li><li>Exceptional management skills in a variety of business operations.</li><li>Able to plan, execute, and manage changes to project goals.</li><li>Mentoring, leadership, and team-coaching skills.</li></ul>

The budget will be 32 Lacs.Shifts: 6pm -3am ISTIt’s permanent work from home Overview As a Project Delivery Manager you will be responsible to drive the overall management and delivery of Replicon implementation for our Enterprise clients. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. You will be responsible for coordinating with other departments to ensure all aspects of each project is delivered on time. Working alongside cross-functional teams for information and support. You will work diligently to ensure our clients are successfully implemented adhering to key metrics of success. Individuals with experience in HRIS, Timekeeping, ERP, Payroll systems are encouraged to apply. The ideal candidate must be self-motivated with a proven track record in Cloud technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. We are also looking for someone who is organized and analytical, adept at working in a team environment and handles competing priorities. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply. Responsibilities: • On time and quality delivery of the project to meet clients success criteria • Work in a Business Analyst's capacity to be able to recommended best practises for implementation • Proactively managing the relationship and communication with the client to ensure a high level of satisfaction • Develop and manage comprehensive project plans • Track project performance to ensure successful completion of short and long term goals of the project. • Manage the budget, timeline, resources and scope • Effectively manage and publish weekly executive updates and facilitate monthly Steering committee meetings Qualification: • Overall 12+ years of experience with 5+ years of relevant consulting/customer delivery experience with large enterprises globally • PMP or equivalent certifications in project management principles is an asset • Domain experience or subject matter expertise in Workforce Management, Time &amp; Attendance and Professional Services Management would be considered an asset • Must demonstrate good judgment and pragmatic approach to delivering solutions that optimizes activities across company needs, business constraints and technological realities