Customer Service Agent
Customer Service Agent 12
Applications
12
Applications
Mumbai Suburban
Full-Time
Fresher: Less than 1 year
₹ 20K - ₹ 25K (Per Month)
Posted on Mar 22 2024
About the Job
Skills
Interpersonal Communication
Microsoft Office
Customer Service
Customer Satisfaction
Customer Support
Customer Experience
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
About the company
4 Sidez Management Consultants Pvt Ltd is a global executive search organisation with expertise in providing hiring solutions to our ever growing clientele list. We have a network of over 50 well trained HR Professionals operating under the 4 Sidez brand, successfully placing talent for professional positions in over 15 different sectors across India. We believe our value and uniqueness lie in our ...Show More
4 Sidez Management Consultants Pvt Ltd is a global executive search organisation with expertise in providing hiring solutions to our ever growing clientele list. We have a network of over 50 well trained HR Professionals operating under the 4 Sidez brand, successfully placing talent for professional positions in over 15 different sectors across India. We believe our value and uniqueness lie in our skill base and industry expertise, combined with our people - specialist recruiters and experienced industry professionals. 4 Sidez Management Consultants has over 13 years of experience in providing hiring solutions to our clients in the following sectors. Banking Education Engineering, Automotive Finance FMCG, Retail Hospitality & Tourism Insurance IT Logistic, Supply Chain Manufacturing Pharmaceuticals & Biotech Technology Real Estate, Construction As an end to end HR solution provider, we offer a new focus for Human Resource Management in meeting global talents in a long and sustainable manner. Our talent acquisition team driven by Industry experts ensure you the best fits that will blend with your organization culture and value system. We provide handpicked candidates with a quality approach. 4 Sidez Management Consultants Pvt Ltdwww.4sidez.comankit.tiwari@4sidez.com ...Show Less
Industry
Human Resources Services
Company Size
51-200 Employees
Headquarter
Mumbai