Customer Relationship Management (CRM)

Greater Noida
Full-Time
Mid-Level: 1 to 6 years
20K - 30K (Per Month)
Posted on Mar 11 2025

Not Accepting Applications

About the Job

Skills

Customer Relationship Management (CRM)
Customer Care
Customer Support
Customer Service
Customer Experience
Customer Satisfaction

Job Title: Customer Relationship Management (CRM) Specialist

Location: ATS Greens Paradiso, Sector CHI-4, Greater Noida (Work from Office)

Salary: ₹25,000 – ₹30,000 per month

Number of Openings: 1

Experience Required: 1-2 Years

Working Days & Hours: Monday – Saturday | 09:00 AM – 06:00 PM (IST)

Team Size: 7

Employment Type: Full-Time | Permanent | Work from Office (WFO)

Interview Process: 2 Rounds (Virtual Screening & Final Face-to-Face Interview)


Role : Manage and optimize CRM systems to enhance customer relationships and drive sales.


Key Responsibilities:

  • Maintain and update customer data in CRM systems.
  • Analyze customer behavior and segment the audience.
  • Develop and execute targeted email campaigns.
  • Provide customer service support and resolve issues.


Skills Required:

  • Proficient in CRM software.
  • Analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.


About the company

Zixisoft, we focus on providing high-quality, pre-screened candidates who are eager for full-time or contract roles within your team. By conducting rigorous technical and non-technical screenings upfront, we save you time and effort, ensuring you only interview the best talent. This allows your technical teams to focus on core tasks, knowing we've already handled the screening process. Here’s h ...Show More

Industry

IT Services and IT Consul...

Company Size

2-10 Employees

Headquarter

Indore