US Customer Service (Chandigarh)38
Applications
38
Applications
Chandigarh
Panchkula
Mohali
Full-Time
Junior: 1 to 3 years
₹ 30K - ₹ 36K (Per Month)
Posted on Apr 26 2024
About the Job
Skills
Teleperformance
Eclerx
Customer Service
Alorica
Taskus
BPO
US Logistics
Telecalling
Title - US/UK Customer Service
Location - Chandigarh IT Park
Shift - 5.5 days working, Rotational 9 hours shift + Cab Facility
Salary - Up to max 36K CTC + 5-6K monthly Incentives
Shift Timings : Rotational
Hiring for a Pilot Batch
Qualifications and Skills
- 1-3 years of experience in a similar role
- Strong communication skills, both verbal and written
- Excellent problem-solving and decision-making abilities
- Experience with US process and inbound calling is preferred
- Willingness to work night shifts as per US/UK time zone
- Knowledge of logistics and BPO industry is a plus
Roles and Responsibilities
- Handle customer service inquiries and provide support to clients
- Respond to customer inquiries via phone and email
- Assist customers in navigating the company's products or services
- Resolve customer complaints or concerns with professionalism and empathy.
- Adhere to company policies and procedures
- Achieve performance targets and KPIs
- No Sales/ No Targets.
#TeamWOODS
NOTE : This is 100% office job with NO Exception.
For more details, please call/watsap - Vaishali- 94676-23088
About the company
Woodsforce solutions is an integrated recruitment firm. We are experts in acquiring right talent from the right source. We are professionals in terms of sourcing tactics, candidate assessment, and compliance and hiring standards. We are specialized in entry level, mid level and senior level hiring for the industries we cater to. We recruit globally with desperate needs and requirements.
We h ...Show More
Woodsforce solutions is an integrated recruitment firm. We are experts in acquiring right talent from the right source. We are professionals in terms of sourcing tactics, candidate assessment, and compliance and hiring standards. We are specialized in entry level, mid level and senior level hiring for the industries we cater to. We recruit globally with desperate needs and requirements.
We have a team of talented recruiters, who analyze the profile and helps delivering the right talent within the timeframe. We work on SSI module.
Woodsforce Solutions ensures that we deliver the right talent to our clients and always exceed their expectations. We have a very strong determination towards our clients and at the end we want our clients to be happy with our services.
We offer services like Job Consultancy Services, Job Orientation Workshops, Training and Development, Job Fair, Campus Visits & Staffing Services. We use various sourcing techniques and tools that enable us to approach a better percentage of potential candidates and track their careers.
Specialties
Recruitment, Job Consultancy Services, Staffing, Job Fair, Job Orientation Workshops, Campus Visits, Training & Development ...Show Less
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Chandigarh
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