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Customer Resolution Executive – Emai

Mumbai
Full-Time
Junior: 1 to 3 years
15K - 22K (Per Month)
Posted on Feb 03 2023

About the Job

Skills

Excellent communication skills - Verbal & Written
Empathy & Patience
Calm headed

Job Description:- 

- The person needs to be a customer champion and responsible for resolving all customer queries arising largely through emails. 

- Needs to speak to customers over phone occasionally in case of any escalations - Will need to have an in depth business knowledge to understand different business aspects 


Requirements:- 

- Excellent communication skills - Verbal & Written (Critical) 

- Empathy & Patience 

- Calm headed 


Experience: 

- Fresher to 2 years.

Ideal experience in a similar customer resolution role mainly through emails 



About the company

Were a Human Resources and Organisational Development consultancy. We aim to provide exemplary customer service and the most competent employees that your organization needs. We provide professional staffing and recruitment services across the following sectors and boast one of the strongest client portfolios in the industry; Information TechnologyHR, Administration & OperationsManufacturing & ...Show More

Industry

Staffing and Recruiting

Company Size

2-10 Employees

Headquarter

Bengaluru

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