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Customer Care Executive

Noida
Full-Time
Junior: 1 to 3 years
20K - 25K (Per Month)
Posted on Dec 27 2023

About the Job

Skills

excellent communication
Customer Service
customer care
Customer Support
international
customer care executive

Company Overview


V Job Consultancy is a highly professional recruiter that filters jobs according to the needs of its clients. With 11-50 employees, the company is committed to providing top-notch recruitment services. For more information, please visit our website: http://www.vjobconsultancy.com


Job Overview


This is a full-time position for a Customer Care Executive at V Job Consultancy, a Business Process Outsourcing (BPO) company based in Delhi, Nawada Metro. The role requires excellent communication skills and the ability to provide outstanding customer service. The ideal candidate should have 1 to 3 years of experience in a similar role. The job location is Noida, Uttar Pradesh, India.


Qualifications and Skills


  • Excellent communication skills
  • Customer service-oriented
  • Ability to handle difficult situations with calmness
  • Good problem-solving skills
  • Ability to work in an international environment
  • Previous experience as a customer care executive is preferred


Roles and Responsibilities


  • Handle customer inquiries and provide solutions promptly
  • Ensure customer satisfaction by delivering excellent service
  • Manage and resolve customer complaints
  • Maintain a high level of professionalism and empathy
  • Build and maintain good customer relationships
  • Process orders, forms, applications, and requests
  • Keep records of customer interactions and transactions
  • Identify and escalate priority issues





About the company

This consultancy has a highly professional recruiter who filters jobs according to our need

Industry

Business Process Outsourc...

Company Size

11-50 Employees

Headquarter

Delhi, Nawada Metro

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