This consultancy has a highly professional recruiter who filters jobs according to our need

*Open Positions:* Customer care (Voice process : inbound) *Who Can Apply?* Graduates ( Experienced) * Graduates with at least 1 year of relevant experience English communication is a must! *What We Offer:* * Salary: 27k CTC.&nbsp; Rotational shifts for male employees; Day Rotational shifts for female employees. Last Age-30

<h3>Job Description</h3>Position: Sales RepresentativeLocation: Maya puriDepartment: Sales Job Summary:We are seeking a motivated Loan Sales Representative to join our team. This position is responsible for identifying and engaging prospective clients, managing the loan application process, and achieving individual sales targets. The ideal candidate has a strong understanding of financial products and services,good communication skills, and a customer-focused approach.Key Responsibilities:<ol><li>Client Acquisition and Engagement</li></ol><ul><li class="ql-indent-1">Identify and qualify potential clients through various channels, including inbound and outbound efforts.</li><li class="ql-indent-1">Build and maintain relationships with customers, guiding them through the loan application process.</li><li class="ql-indent-1">Conduct needs analysis to offer the most suitable loan products.</li></ul><ol><li>Loan Sales and Processing</li></ol><ul><li class="ql-indent-1">Explain loan products, terms, and conditions to customers and assist them in completing the application.</li><li class="ql-indent-1">Work with underwriting teams to ensure loan applications are processed efficiently.</li><li class="ql-indent-1">Negotiate loan terms and pricing within defined guidelines to ensure customer satisfaction.</li></ul><ol><li>Target Achievement and Reporting</li></ol><ul><li class="ql-indent-1">Achieve monthly, quarterly, and annual sales targets as set by management.</li><li class="ql-indent-1">Track and report sales activity, loan pipeline, and forecasted closings.</li><li class="ql-indent-1">Maintain up-to-date knowledge of industry trends and company products.</li><li> </li></ul>Qualifications<ul><li>Education: 12th</li></ul>

Key Responsibilities: Multichannel Support:Respond to member inquiries and requests through phone, email, and chat channels. Provide accurate and timely information regarding the process Issue Resolution:Investigate and resolve member issues and concerns, ensuring prompt and effective solutions. Escalate complex problems to the appropriate department for resolution. Collaboration:Collaborate with other departments to coordinate and resolve member issues. Quality Assurance:Ensure adherence to customer support standards and guidelines. *Skills required*:Proven experience in customer support or a related role, preferably in a blended process environment.Excellent communication skills, both verbal and written.Strong problem-solving abilities and a customer-focused mindset.Ability to work in a fast-paced environment and handle a high volume of customer interaction

Company Overview V Job Consultancy is a professional recruiter that filters jobs based on clients' needs. Headquartered in Delhi, Nawada Metro. Visit http://www.vjobconsultancy.com Job Overview Full-Time Customer Service role in Gurgaon with V Job Consultancy, a BPO company with 11-50 employees Qualifications and Skills <ul><li>Excellent communication skills</li><li>Strong problem-solving abilities</li><li>Empathy and patience in dealing with customers</li><li>Ability to adapt to different customer personalities and situations</li><li>Active listening skills to understand customer needs</li><li>Effective conflict resolution skills</li><li>Prior experience in customer service is a plus</li><li>Passion for delivering top-notch customer service</li></ul> Roles and Responsibilities <ul><li>Provide exceptional customer service via phone, email, and chat</li><li>Resolve customer inquiries and issues in a timely and professional manner</li><li>Maintain a positive, empathetic, and professional attitude towards customers</li><li>Keep accurate records of customer interactions and transactions</li><li>Identify and assess customers' needs to achieve satisfaction</li><li>Follow communication procedures, guidelines, and policies</li><li>Ensure customer satisfaction and provide feedback to the customer service team</li></ul>

Company Overview V Job Consultancy is a highly professional recruitment agency that specializes in filtering and providing jobs based on individual needs. With a team of dedicated recruiters, we aim to connect talented individuals with the right opportunities. With 11-50 employees, we pride ourselves on our commitment to excellence and our extensive network of clients and candidates. Visit our website at http://www.vjobconsultancy.com for more information. Job Overview We are looking for a dedicated and organized Junior Personal Assistant to join our team at V Job Consultancy. As a Personal Assistant, you will be responsible for providing administrative support to the managers and executives of our company. This is a full-time position based in Dehradun, Uttarakhand, India, with a required experience level of 1 to 3 years. Qualifications and Skills <ul><li>1 to 3 years of experience as a Personal Assistant or in a similar role</li><li>Excellent organizational and time management skills</li><li>Strong attention to detail and accuracy</li><li>Effective written and verbal communication skills</li><li>Ability to multitask and prioritize tasks</li><li>Proficient in Microsoft Office Suite</li><li>Leadership skills</li><li>Experience in event planning is a plus</li><li>Willingness to travel</li></ul> Roles and Responsibilities <ul><li>Manage and prioritize the schedules and appointments of managers and executives</li><li>Coordinate and arrange meetings, conferences, and business travel</li><li>Prepare and organize documents, reports, and presentations</li><li>Screen and direct phone calls and emails</li><li>Assist in event planning and coordination</li><li>Handle confidential and sensitive information with discretion</li><li>Perform general administrative tasks such as filing, photocopying, and data entry</li><li>Maintain effective communication channels across the organization</li></ul>