Floor Supervisor

226

Applications

Bangalore
Full-Time
Mid-Level (4 to 6 years)
1L - 3L (Per Year)
Posted on Nov 29 2022

About the Job

Skills

Customer Service
Customer Satisfaction
Time-efficient

AREAS OF RESPONSIBILITY

Header

Definition

IN ORDER TO, what results 1 Technical Support   Analyze Product complaints, do Tech Failure Analysis, Give solution, escalate in case solution is not possible

In Order to provide effective Technical Support 2 Work floor Management   Allot work to technicians and Coordinate with different workshop sections

In Order to provide effective support in completion of service campaign 3 Service campaign support   Provide resources for the campaigns

In Order to provide effective support in completion of service campaign 4 Data Analysis   Collect data on the complaint trend and analyze it and present it to the Works Manager

In Order to effective information technical support 5 External Vendor coordination   Coordinate with external venders

In Order to complete jobs in the work order 6 Customer Satisfaction   Assist the Service Advisor in updating information on Work-in-Progress, campaigns, etc.

In Order to ensure maximum customer satisfaction

About the company

VE Commercial Vehicles Limited (VECV) is a joint venture between the Volvo Group and Eicher Motors Limited. In operation since July 2008, VECV is multi-brand, multi-division company comprising of a complete range of Eicher Trucks and Buses, Volvo Buses, exclusive distribution of Volvo Trucks in India, engine manufacturing and export hub for Volvo Group, non-automotive engines and Eicher componen ...Show More

Company Size

11-50 Employees

Headquarter

Bangalore

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