Computer Hardware Technician65
Applications
65
Applications
Ernakulam
Full-Time
Mid-Level: 4 to 6 years
₹ 20K - ₹ 30K (Per Month)
Posted on Jan 12 2024
About the Job
Skills
Computer Hardware
software solutions
Computer Hardware Troubleshooting
IT Hardware Support
Hardware Installation
IT Service Management
- On-Site Troubleshooting: Travel to client locations to diagnose hardware problems in computers, laptops, printers, and other peripherals.
- . Repair and Maintenance: Perform hardware repairs, upgrades, and replacements on-site, ensuring minimal disruption to the client's operations.
- . Technical Support: Provide technical guidance and support to clients on hardware-related issues, ensuring clear communication and effective problem resolution.
- Documentation: Maintain detailed records of repairs, parts used, and services provided for accurate reporting and future reference.
- Customer Service: Deliver excellent customer service, building positive relationships with clients and ensuring their satisfaction with the service provided.
About the company
Origin Founded in 1990, USAM is an IT hardware and software solutions provider, it started as a small CAD service center and has had steady growth throughout the course of its 30+ years in business.
Lineage USAM is a proud member of the K.B. Group of Companies, a reputed and diverse business house in south India.
Vision To be a world class company providing Technology Infrastructure and Solutio ...Show More
Origin Founded in 1990, USAM is an IT hardware and software solutions provider, it started as a small CAD service center and has had steady growth throughout the course of its 30+ years in business.
Lineage USAM is a proud member of the K.B. Group of Companies, a reputed and diverse business house in south India.
Vision To be a world class company providing Technology Infrastructure and Solutions to Design, Visualize, Create, Manage and Automate.
To be a Catalyst for Peak Performance and be the Preferred, Trusted Partner for all Stakeholders
Values The guiding philosophy of USAM is: “We do it better because we care”. Its vision and mission are strategically aligned to reflect its philosophy and to provide a delightful customer experience in all its processes.
Philosophy USAM has been a pioneer in the IT hardware space, readily accessible to its clients and always ahead of the competition. From the very beginning and along with the rapid growth, the organizational focus has constantly been on the four pillars of priority: Customers, Principals, Employees & Vendors
Growth Starting from a modest background of a small CAD Service Center, USAM is now a 200+ member organization with active operations across 4 states and 6 major cities of south India. In terms of revenue, USAM is now a ₹100-crore revenue company.
Certification USAM is an ISO 9001:2015 certified company: thus, it has well-defined / efficient processes in place which helps it to consistently match, and even exceed customers’ expectations.Partnerships USAM is a proud HP Amplify Power Services Partner of HP and Gold partner of Autodesk Inc, the association dates back more than 20+ Years. These partnerships strongly confirm the USAM’s service quality as well as sales volume credentials.
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Industry
IT Sales
Company Size
501-1000 Employees
Headquarter
CHENNAI, Tamil Nadu
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