<ul><li>Managing a team of representatives offering customer support.</li><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Selecting and hiring new staff.</li><li>Monitoring the work of individual representatives and of the team.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul>

roven experience as an Insurance Sales RepresentativeGood comprehension of insurance plans including automobile, fire, life, property, medical etc.Ability to work with computers and understand and interpret standard statistical findingsGoal-orientedExcellent skills in communication and presentationExperience in delivering client-focused solutions and in creating long-lasting relationships Interested Candidates can call or share their CV on 93245 32661

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists&nbsp;&nbsp;Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul> Qualifications<ul><li>At least 1 - 3 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

<ul><li>Building and maintaining profitable relationships with key customers.</li><li>Overseeing the relationship with customers handled by your team.</li><li>Resolving customer complaints quickly and efficiently.</li><li>Keeping customers updated on the latest products in order to increase sales.</li><li>Meeting with managers in the organization to plan strategically.</li><li>Expanding the customer base by upselling and cross-selling.</li><li>Understanding key customer individual needs and addressing these.</li><li>Conducting business reviews using CRM programs.</li><li>Knowing your competition and strategizing accordingly</li></ul> Interested Candidate can call on 9324532661 or share their resumes.

<ul><li>Building and maintaining profitable relationships with key customers.</li><li>Overseeing the relationship with customers handled by your team.</li><li>Resolving customer complaints quickly and efficiently.</li><li>Keeping customers updated on the latest products in order to increase sales.</li><li>Meeting with managers in the organization to plan strategically.</li><li>Expanding the customer base by upselling and cross-selling.</li><li>Understanding key customer individual needs and addressing these.</li><li>Conducting business reviews using CRM programs.</li><li>Knowing your competition and strategizing accordingly</li></ul>

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