●       Taking responsibility for success of customized wellness plan for assigned clients

●       Creation of diet/ wellness plan in consultation with Luke & other Sr. members for assigned clients

●       Preparing diet charts & conducting diet counseling as once every week with all the assigned clients

●       Having Regular, Professional and Cordial Communication with assigned clients on calls and chats

●       Coaching clients on all the 4 pillars of holistic health.

●       Resolving all nutrition and health queries for assigned clients in stipulated time frame

●       Continuous follow up on the progress achieved by assigned clients

●       Supporting and giving input on feedback, suggestion pertaining to Nutrition

●       Work on specific projects related to the wellness domain.

●       Attend training sessions and refreshers, regularly as organized by the L&D team.

●       Regularly update the databases and Maintaining customer MIS.

●       Work with the clients towards achieving their health goal/healing the condition or disease/improving their quality of life

●       Have calls with the client to understand the case in depth and chalk out the health goals and the line of action.

●       Coaching/Follow ups/Answering queries on chat within the set turnaround time

●       Create Customized Food Plans as per the condition

●       Weekly/biweekly review calls to understand the progress/challenge areas/improvements, etc.

●        Maintaining client information sheet (Entering the client data- program dates, call dates, weekly summaries, end summary, goal status, etc.).

●        Helping the clients with Renewal/Freezing of subscription/Referral/Upgrading/Transferring/Canceling the program

●       Arranging calls with Luke whenever required

●        Documenting the testimonials and converting them into a Case Study.

●       Ensure participation in all team reviews, trainings and meetings,

Promote the brand value and the vision of the company in all interactions