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Putting a thinking cap on salesJob DescriptionJob Title: Cantonese Speaking - Inbound Lead Specialist Company: 221B Baker Street Location: Kolkata Experience: 1-3 years Work Schedule: 07:30 AM to 04:30 PM, IST – Hybrid ModelPosition Overview:Must-Have Requirement: Fluent in speaking Cantonese and well-versed in B2B SaaSAs an Inbound Lead Specialist, you will be crucial in driving low-touch, transactional sales deals and ensuring that prospects who haven't completed purchases via self-service are onboarded effectively. Your responsibilities will include outreach, lead qualification, sales calls, customer onboarding, and identifying upsell opportunities.Key Responsibilities:<ul><li>Lead Reengagement: Identify leads who started, but did not complete a purchase and proactively approach them to convert those leads to paying customers</li><li>Sales Calls: Lead sales calls with prospects, conduct product demos, discuss pricing, address product-related inquiries, and effectively communicate the value proposition of our client's offerings</li><li>Customer Onboarding: Assist in the onboarding process for new customers, ensuring they have a smooth experience and are set up for success with our products</li><li>Upsell Opportunities: Identify opportunities for upselling premium features to existing customers</li></ul>Desired Skills and Qualification:<ul><li>Proven experience in inbound lead specialist or a similar role, preferably with a focus on B2B SaaS products or services are a must</li><li>Excellent communication and interpersonal skills</li><li>Self-motivated, proactive, and results-driven</li><li>Ability to work effectively in a dynamic, fast-paced start-up environment</li><li>Strong problem-solving skills and a customer-centric mindset</li><li>Bachelor's degree in BCA/B.Tech, or a related field is required</li></ul>Why Join Us:<ul><li>Opportunity to be a part of a new team and contribute to building the sales operation from the ground up</li><li>Competitive salary and commission structure</li><li>Ongoing training and development opportunities</li><li>Opportunity to work with cutting-edge Chat Commerce B2B SaaS Solutions solving a range of problems from Marketing to Customer Retention for a Hong Kong Based Client</li><li>Collaborative and innovative work environment</li></ul>