Job description

Roles & Responsibility:

• Experience or interest of working in a customer service role in the travel industry would be preferred.

• Excellent knowledge of GDS software like Amadeus, Galileo & Sabre.

• Excellent communication skills, both verbal and written

• Good knowledge of either Re-issue, Refund, Cancellation.

• Strong attention to detail and the ability to multitask

• Ability to work independently and in a team environment

• Excellent problem-solving skills and the ability to handle and resolve customer complaints

• Knowledge of online hotel booking systems.

• Handing flights booking, cancellation and refunds.

Must Have Qualities:

• Bachelor's degree in Hospitality, Tourism, or a related field is preferred, however other graduates with

relevant experience and good communications skills could also apply.

• BPO experience is preferred but not mandatory.

• IATA certification is preferred but not mandatory.

Job Location : Chennai ( Nesapakkam)

Interested share your resume on mansi.kalap@tripjack.com