TRAWEL MART was conceptualized in 2008 as a joint collaboration between Mr. K. Mohan Sundar, Founder and Managing Director, and Mr. Meda S Kiran Setty Co-founder, with the desire to create an innovative travel company that makes travel affordable across the world and explore new and undiscovered destinations in the travel industry. Thus, helping a longing Traveller travel in the direction of their dream. With a formidable presence in 5 strategic locations in India, the company strives everyday on the core principle of excellence and value-added service while upholding utmost ethical standards. This feat has been key in Trawel Mart emerging as India's Number 1 Travel Company.

Flight Reservations:<ul><li class="ql-indent-1">Utilize Amadeus to make flight reservations according to customer preferences and specifications.</li><li class="ql-indent-1">Provide information on flight options, schedules, and fares to assist customers in making informed decisions.</li></ul>Ticketing and Issuance:<ul><li class="ql-indent-1">Issue electronic and paper tickets using Amadeus system, ensuring accuracy in passenger details and travel information.</li><li class="ql-indent-1">Verify ticket information, including pricing, rules, and restrictions.</li></ul>Customer Service:<ul><li class="ql-indent-1">Address customer inquiries, concerns, and requests related to air travel.</li><li class="ql-indent-1">Assist passengers with rebooking, cancellations, and modifications to existing reservations.</li></ul>Documentation:<ul><li class="ql-indent-1">Ensure all necessary travel documents and visas are in order before completing ticket issuance.</li><li class="ql-indent-1">Maintain accurate and organized records of transactions and customer interactions.</li></ul>Compliance and Regulations:<ul><li class="ql-indent-1">Stay informed about airline policies, industry regulations, and changes in Amadeus functionality.</li><li class="ql-indent-1">Ensure compliance with airline and industry standards in all ticketing procedures.</li></ul>Collaboration:<ul><li class="ql-indent-1">Collaborate with colleagues, airline representatives, and other stakeholders to resolve issues and provide efficient service.</li><li class="ql-indent-1">Work closely with other departments to coordinate travel arrangements for group bookings or special requests.</li></ul>Problem Resolution:<ul><li class="ql-indent-1">Address and resolve booking discrepancies, payment issues, and other challenges that may arise during the ticketing process.</li></ul>Continuous Learning:<ul><li class="ql-indent-1">Stay updated on Amadeus system updates and enhancements through training sessions and self-directed learning.</li></ul>

Key Responsibilities:<ol><li>Flight Reservations:</li></ol><ul><li class="ql-indent-1">Utilize Amadeus to make flight reservations according to customer preferences and specifications.</li><li class="ql-indent-1">Provide information on flight options, schedules, and fares to assist customers in making informed decisions.</li></ul><ol><li>Ticketing and Issuance:</li></ol><ul><li class="ql-indent-1">Issue electronic and paper tickets using Amadeus system, ensuring accuracy in passenger details and travel information.</li><li class="ql-indent-1">Verify ticket information, including pricing, rules, and restrictions.</li></ul><ol><li>Customer Service:</li></ol><ul><li class="ql-indent-1">Address customer inquiries, concerns, and requests related to air travel.</li><li class="ql-indent-1">Assist passengers with rebooking, cancellations, and modifications to existing reservations.</li></ul><ol><li>Documentation:</li></ol><ul><li class="ql-indent-1">Ensure all necessary travel documents and visas are in order before completing ticket issuance.</li><li class="ql-indent-1">Maintain accurate and organized records of transactions and customer interactions.</li></ul><ol><li>Compliance and Regulations:</li></ol><ul><li class="ql-indent-1">Stay informed about airline policies, industry regulations, and changes in Amadeus functionality.</li><li class="ql-indent-1">Ensure compliance with airline and industry standards in all ticketing procedures.</li></ul><ol><li>Collaboration:</li></ol><ul><li class="ql-indent-1">Collaborate with colleagues, airline representatives, and other stakeholders to resolve issues and provide efficient service.</li><li class="ql-indent-1">Work closely with other departments to coordinate travel arrangements for group bookings or special requests.</li></ul><ol><li>Problem Resolution:</li></ol><ul><li class="ql-indent-1">Address and resolve booking discrepancies, payment issues, and other challenges that may arise during the ticketing process.</li></ul><ol><li>Continuous Learning:</li></ol><ul><li class="ql-indent-1">Stay updated on Amadeus system updates and enhancements through training sessions and self-directed learning.</li></ul>Qualifications and Skills:<ul><li>Proven experience as an Air Ticketing Agent with expertise in Amadeus.</li><li>Strong knowledge of airline industry practices, fare structures, and ticketing procedures.</li><li>Excellent communication and customer service skills.</li><li>Attention to detail and accuracy in data entry.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Familiarity with travel regulations and visa requirements.</li><li>Proficient in using Amadeus system for flight reservations and ticketing.</li></ul>Education and Certification:<ul><li>High school diploma or equivalent (additional education in travel and tourism is a plus).</li><li>Certification in Amadeus system operations.</li></ul>

Knowledge of Airline Systems: Familiarity with computerized airline reservation systems (GDS) such as Amadeus, Sabre, or Galileo. Customer Service Skills: Strong interpersonal skills and the ability to handle customer inquiries and concerns with professionalism and patience. Attention to Detail: Accuracy in processing bookings and issuing tickets to prevent errors. Communication Skills: Clear and effective communication, both verbal and written. Problem-Solving: Ability to quickly and effectively resolve issues and provide solutions to customers. Multitasking: Handle multiple bookings and inquiries simultaneously, especially during peak travel times. Geographical Knowledge: Basic understanding of global geography and airline routes. Sales Skills: Ability to upsell and cross-sell additional services to maximize revenue. Time Management: Efficiently manage time to meet customer needs promptly. Teamwork: Collaborate with colleagues and other departments to ensure smooth OPERATIONS. INTERESTED CANDIDATITES CAN CALL AT9999789367 operations.

Company Overview Trawelmart World Tours Private Limited is a renowned company in the leisure, travel, and tourism industry. With our expertise and exceptional customer service, we provide top-notch travel experiences to our clients. Our headquarters is located in Bangalore, Karnataka, and we currently employ a team of 51-200 professionals. Job Overview We are hiring for the role of Air Ticketing with a mid-level experience of 4 to 6 years. This is a full-time position based in Bangalore, Karnataka, India. Trawelmart World Tours Private Limited is a leading company in the leisure, travel, and tourism industry with 51-200 employees. Visit our website at www.trawelmart.com for more information. Qualifications and Skills <ul><li>Bachelor's degree in any discipline</li><li>Proven experience as an Air Ticketing Executive or in a similar role</li><li>Sound knowledge of airline ticketing systems and software</li><li>Proficiency in using computer systems and MS Office applications</li><li>Strong communication and interpersonal skills</li><li>Excellent customer service skills</li><li>Attention to detail and ability to work under pressure</li><li>Ability to handle multiple tasks and prioritize work effectively</li><li>Knowledge of travel industry regulations and policies</li><li>Good problem-solving and decision-making abilities</li></ul> Roles and Responsibilities <ul><li>Handle air ticketing inquiries and bookings for clients</li><li>Provide information on flight schedules, fares, and availability</li><li>Assist clients in selecting the most suitable flight options based on their preferences and budget</li><li>Coordinate with airlines, travel agents, and other departments to ensure smooth and efficient ticketing service</li><li>Issue and modify air tickets according to clients' requirements</li><li>Ensure compliance with airline regulations and ticketing policies</li><li>Handle customer queries and resolve issues related to ticketing</li><li>Maintain accurate records of ticketing transactions and financial data</li><li>Stay updated with industry trends, airline policies, and changes in ticketing procedures</li></ul>

TRAWELMART WORLD TOURS PRIVATE LIMITED