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Guest Relations Executive

Dehradun
Full-Time
Mid-Level: 4 to 6 years
Posted on Jan 09 2023

About the Job

Skills

Guest Relations
  • Welcome guests during check-in. Welcome with tika, arti and mala
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures
  • Detailed information regarding arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Check on VIP reservations, complete their pre-registration formalities.
  • Allocate rooms to all arriving guests.
  • Maintain up-to date information on logbook, room rates, current promotions, offers and packages
  • Co-ordinate with housekeeping for clearing of rooms.
  • Collect Guest feedback during guest departure along with his likes and dislikes
  • Allocate rooms to all arriving guests
  • Co-ordinate with housekeeping for clearing of rooms.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Immediate joining required

About the company

The Punarnava Resort is nestled in the scintillating sublime region of Uttarakhand Himalayas in Northern India and exhibits harmonic coexistence with nature. Renowned as ‘Devbhumi’, Uttarakhand (A land of the Gods), this region is blessed with natural beauty, divinity, and spiritual vibrations. We welcome you at this unique luxurious wellness destination aesthetically parked in the dense fo ...Show More

Company Size

11-50 Employees

Headquarter

Dehradun

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