Reservations Assistant
Reservations Assistant17
Applications
17
Applications
Goa
Full-Time
Fresher (0 to 1 years)
₹ 1L - ₹ 1Cr (Per Year)
Posted on Aug 22 2022
About the Job
Skills
Job Title: Reservation Agent
Experience: Min 1 year
Job Location: Calangute, Goa
Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
About the company
Today, THE Park, pioneers of luxury boutique hotels for 50 years, is present in India's major cities and tourist destinations.
Each hotel is unique, a distinctive interpretation of contemporary India that gives guests an experience that is Anything But Ordinary. Situated in prime locations, they house some of India's most happening nightclubs, liveliest bars and inventive restaurants. T ...Show More
Today, THE Park, pioneers of luxury boutique hotels for 50 years, is present in India's major cities and tourist destinations.
Each hotel is unique, a distinctive interpretation of contemporary India that gives guests an experience that is Anything But Ordinary. Situated in prime locations, they house some of India's most happening nightclubs, liveliest bars and inventive restaurants. The Park is also home to the Aura Spa, a much-vaunted rejuvenation venue. Paintings, sculptures and installations adorn rooms and corridors, and the deisgn driven aesthetic can be felt across the hotels.
Along with constant product and service innovation, the Group also focuses on relevant social issues and nurtures art and culture in each region. They respect the environment and take significant steps to protect it.
The Park Hotels is managed by the family-owned Apeejay Surrendra Group. Established in 1910, The Apeejay Surrendra Group has its foundations in steel. Its current activities include shipping, tea, retail, real estate and construction, hospitality and finance.
Our Vision
Leadership through differentiation
Our Mission
We will operate a collection of luxury boutique hotels and restaurants, establishing global standards of product quality and service excellence.
We will enhance customer experience and make it the purpose of every action we take and every job we do.
We believe our strength is our people and we will encourage their development.
We respect them as individuals and believe that teamwork, commitment, integrity are values that will lead us to success.
We will ensure the profitability and growth of the company for the long-term benefit of our shareholders, our customers and our employees.
We believe that it is essential to be a good corporate citizen and serve the community that sustains us.
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Industry
Hospitality
Company Size
11-50 Employees
Headquarter
Goa
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