Job Title – Production Operations Head

About Company

         Founded by Mr. Lalit Shah, we have a legacy of 30 Years of serving Diamond Dealers and Jewellery Manufacturers We believe each of us is a diamond in the making. Life is an opportunity to perfect ourselves to inspire beauty in the world. If purity is at the core of business, it leads to perfection in the form of products & services. Much like how diamonds are known for their purity & perfection, our business is focused on the Purity of Intention & Values that lead to perfection.

        We use cutting-edge technology to stay ahead of the curve and find the best diamonds for our customers. This has been substantiated by involving everyone in our journey as part of the extended family by always trying to understand their needs. We believe in maintaining transparency, proactiveness, customer empathy and incredible execution.

        Our expertise and niche are TTLC and TTLB diamonds. Our Diamond Mavericks aim to curate consistent and exclusive packages of finely assorted diamonds that fit just perfectly. We emphasise Quality, Quantity, and consistency to deliver the best service to our diverse clients locally, nationally, and internationally.

Website - https://lalitgems.com

Job Description

      The Operations Head oversees all facets of operational processes within the diamond industry, ensuring efficiency, quality, and profitability. This role involves managing production, supply chain, quality control, and workforce to ensure compliance with industry standards and customer requirements. The position requires strategic leadership, technical expertise, and a strong understanding of diamond manufacturing and trading.

Responsibilities

-       Develop and implement operational strategies to optimize production, quality, and delivery timelines.

-       Align operational goals with organizational objectives to enhance efficiency and profitability.

-       Lead continuous improvement initiatives across all departments.

-       Oversee diamond cutting, polishing, and grading processes, ensuring adherence to international standards.

-       Collaborate with the Quality Control team to maintain stringent quality benchmarks.

-       Lead, mentor, and develop a cross-functional team, including production managers, QC specialists, and logistics personnel.

-       Stay updated on industry trends, innovations, and technological advancements.

-       Evaluate competitors’ practices to maintain a competitive edge.

 Qualifications & Skills:

-       Bachelor’s degree in Business Administration, Operations Management, or Gemology.

-       10+ years of experience in operations, with at least 5 years in a leadership role within the diamond or jewellery industry.