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Call Quality Analyst

Kolkata
Full-Time
Fresher: Less than 1 year
1L - 2L (Per Year)
Posted on Aug 11 2022

Not Accepting Applications

About the Job

Skills

Hiring for Quality Analyst !!



• Good knowledge in MS Excel(Pivot Table, Vlookup, vlookup, hlookup, excel functions) • Excellent communication in English.

• Participate in the design of call monitoring format and quality standards

• Perform call monitoring and provide trend data to the site management team.

• Use quality monitoring data management system to compile and track the performance at team and individual level.


Contact us on :-9123847285

About the company

Teleminds is one of the leading providers of Business Process Outsourcing services to various industries globally. Here we combine technology, and our in-depth industry knowledge to help our clients meet business challenges. We understand the importance to constantly adapt to business concepts and methods that translate into increased profitability and productivity for its clients. We help compani ...Show More

Industry

Outsourcing and Offshorin...

Company Size

501-1000 Employees

Headquarter

Kolkata

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