Job Summary:

• We are seeking an analytical thinker to join our team as the Quality Analyst.

• This role requires a professional who can work resourcefully to assure quality of programs and systems.

• The Quality Analyst will work closely with the Sales Department to identify and remedy quality test processes.

Job Responsibilities:

• Conduct regular Call Audits

• Maintain working knowledge of Quality Standards

• Review and Assess the Quality of Calls

• Assure accuracy of Calls

• Develop and perform Quality Test Processes

• Participate in bi-weekly meetings with the Sales department

Job Eligibility:

• Minimum HS(Cls 12) qualified

• Storing oral communications required

• Good Advance Excel knowledge required

• Willingness to work

Working Hours:

• Monday to Saturday: 8:00a.m. - 6:00p.m.

To Apply:

Send your resume

Call/Whatsapp: Suprava (7596994135)