About Us:

We are a fast-growing SaaS product company in the EdTech space, serving customers across the U.S. Our platform is transforming how education is delivered and experienced, and we're scaling rapidly to meet the needs of educators and institutions. Our core team operates out of Coimbatore, India, and we’re building a culture of ownership, clarity, and execution.

We are now hiring a high-agency Executive Operations Associate to work directly with our Founder/CEO and bring structure to our fast-moving environment.

About the Role:

You’ll serve as the CEO’s operational partner—tracking key decisions, ensuring task execution, structuring team goals, setting KPIs, and owning our internal execution rhythm. This is a unique opportunity to gain exposure across product, growth, customer success, and operations, and to grow into a strategic operations or Chief of Staff role over time.

Key Responsibilities:

🧠 Founder/CEO Support & Information Management

• Join key meetings and discussions (or follow async) to capture:
• Strategic ideas
• Key decisions
• Delegated tasks
• Maintain centralized systems (Notion/ClickUp) for project and task tracking
• Act as the “memory” of the org—ensuring nothing falls through the cracks

🎯 Goal Setting, KPIs & OKRs

• Support CEO in defining and refining company OKRs every quarter
• Work with functional leads to define and track KPIs across departments (Product, Growth, Support)
• Build and maintain dashboards or trackers to monitor progress
• Identify areas that are off-track and flag them early with actionable insights

🔁 Execution Follow-Up & Reporting

• Follow up with team members on progress for assigned tasks
• Prepare weekly or biweekly updates to give the CEO a consolidated view of:
• What’s moving
• What’s blocked
• Where decisions are needed

📅 Internal Operating Rhythm

• Own the cadence for:
• Weekly planning
• Monthly team reviews
• Quarterly OKR reviews
• Help create briefing notes, update decks, or summary reports for internal syncs

🔧 Organizational Enablement

• Suggest and implement lightweight systems to streamline workflows
• Help teams stay accountable by creating clarity and documentation

Who You Are:

• 1–3 years of experience in project management, startup operations, founder support, or EA roles
• Strong communicator, organized thinker, detail-driven
• Familiar with OKRs, KPI tracking, and tools like Notion, Google Sheets, Slack, ClickUp, or Asana
• Comfortable working across time zones and handling multiple ongoing priorities
• Based in or willing to work from Coimbatore, India (with hybrid flexibility)

Nice to Have:

• Prior experience in a SaaS or EdTech company
• Exposure to product, growth, or customer success metrics
• Interest in growing into a Chief of Staff, Product Ops, or Strategy role

Why Join Us?

• Work closely with the Founder/CEO and leadership team
• Get deep visibility into startup operations, product thinking, and customer-centric growth
• Help shape the internal systems of a scaling SaaS business
• Build a long-term career path in strategy, operations, or leadership