Quality Analyst
Quality Analyst 43
Applications
43
Applications
Ahmedabad
Full-Time
Mid-Level: 4 to 6 years
₹ 45K - ₹ 60K (Per Month)
Posted on Mar 27 2024
About the Job
Skills
Quality Analyst
Team handling
Training
Handling Team
monitor quality standards
guiding team
Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading clients.
Job Title – Quality Analyst
Location – Bodakdev Ahmedabad
Experience: Years experience – Minimum 4 years of experience
Salary: - Best in industry
Working Hours: - 10AM-7PM
Qualification Any Graduate
Job Responsibilities:
- Determining training needs of associates and conducting need-based training programs to enhance their operational efficiency and productivity.
- Maintain & monitor quality standards of the calls of associates.
- To make sure that the associates are following Quality guidelines up to the standards specified.
- Participate and work towards proper transition of knowledge to the team in Refresher / Briefing.
- Providing the Quality related training and guiding team through specific workshop modules.
- Training to new hires and reporting their progress and issues to process manager
- Monitoring the overall Quality of Process and provide feedback to the team.
- Ensuring to meet the various quality standards for process and preparing daily & monthly reports & analysis of same. Identify the improvement opportunities, do data analysis and presentations.
- Knowledge of preparing RCA (Root Cause Analysis). Initiate and implement new ideas to improve the overall performance.
Benefits: -
- 14 Pl, 7 CL, 7 SL,
- 8 Festival Holidays,
- Gratuity
If interested, please send updated resume at recruitment.synergy2@gmail.com
About the company
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements with ...Show More
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements within 72 hours.
Our Process:
First we understand job description properly & if we have any doubts, we will discuss it with Technical & HR Persons of client company.
After proper understanding of requirement, we start marketing of job positions of our client company on Social Media & other relevant platforms.
We search right candidates only through Social Media, Online Sourcing tools, offline network of our candidates, references & other Advanced Sourcing Tools.
We have a team of well-trained recruiters of relevant domains, who are not tele-callers, but expert recruiters, we mostly avoid job portals for searching of candidates to avoid duplicacy & to get passive candidates.
We use technical & cultural fit questionnaire to check candidates profile & shortlist only those candidates who are matching technically & culturally & submit these shortlisted resumes to client.
Once get feedback on submitted resumes, we will schedule interview of shortlisted candidates & if resumes rejected, we want feedback from client for reason of rejection, so we can improve our search for further submission of resumes.
We do all follow ups of candidates for interview, offer, joining & after joining.
We help clients & candidates for negotiation of salary & other benefits & have consultative role to ensure long term engagement of candidates with client company.
Segments we serve: IT, Cyber Security, E-Commerce, Salesforce, AWS, IOT, Automation, Machine Learning, Engineering, R&D, Modern Retail & Innovative Start-Ups.
Levels we hire for: We have expertise in Mid-Level Hiring, but w ...Show Less
Industry
HR Recruitment Services
Company Size
2-10 Employees
Headquarter
Ahmedabad
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