Customer Delight Executive/Officer
Customer Delight Executive/Officer4
Applications
4
Applications
Gurgaon
Full-Time
Fresher: Less than 1 year
₹ 25K - ₹ 33K (Per Month)
Posted on Mar 02 2024
About the Job
Skills
Good Communication skills
Excellent Interpersonal skill
Positive Attitude
Good knowledge
presentable
counselling
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.
Our client is a is a world leader in cord blood banking. Our client in India is the only cord blood bank in the country that is actively involved in both Private & Public cord blood banking, clinical trials & Therapeutics Application.
Job Position – Customer Delight Executive/Officer
Experience: 0 - 2 Years
Department: Sales
Qualification - Graduate
CTC – Best in industry
Location – Gurgaon Sec 82
Gender – Females only
Job Timings –9am to 6pm
Working days – 6 days (Monday to Saturday)
Job description
Functional Skills and Capabilities
- Behavioural
- Good Communication skills-(English mandatory)
- Excellent Interpersonal skill
- Positive Attitude
Functional
- Good knowledge about Stemcell Banking
- Well acquainted with hospital policies/protocols
Key Responsibilities
- To explore the possibilities of having hospital / clinic/ gynaecologist tie-ups.
- To meet and discuss with Gynaecologists on latest stem cell development.
- Generating leads through hospital/clinics.
- Giving presentation to the expecting parents.
- Responsible for opening counselling sessions.
- Responsible for enrolments and payment collections.
- Ensuring to place the marketing material at the clinic.
- Conduct and participate in the hospital activities like ANC and Baby Shower.
- Ensuring completion of client enrolment, payment collection, client agreement signing, generating SAR and ensuring smooth sample collection and dispatch to the lab.
- Responsible for good conversation from lead to presentation (30%) and from presentation to enrolment (50%).
- Updating leads/presentations/enrolments in the system on a daily basis.
- To ensure that there is no missed collection or cancellation of enrolment or any complaints by the clients
- To do regular follow-ups for the prospects.
- Responsible for getting Google reviews and client & doctor testimonials.
- To qualify for the special incentives and the contest rolled by the company.
- Ensuring to follow the company protocols and systems.
- Reporting to Regional Sales Manager or Territory Manager or respective ASM or General Manager.
Benefits
- Mediclaim
- PF and gratuity
If interested, please send updated resume at recruitment.synergy2@gmail.com
About the company
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements with ...Show More
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements within 72 hours.
Our Process:
First we understand job description properly & if we have any doubts, we will discuss it with Technical & HR Persons of client company.
After proper understanding of requirement, we start marketing of job positions of our client company on Social Media & other relevant platforms.
We search right candidates only through Social Media, Online Sourcing tools, offline network of our candidates, references & other Advanced Sourcing Tools.
We have a team of well-trained recruiters of relevant domains, who are not tele-callers, but expert recruiters, we mostly avoid job portals for searching of candidates to avoid duplicacy & to get passive candidates.
We use technical & cultural fit questionnaire to check candidates profile & shortlist only those candidates who are matching technically & culturally & submit these shortlisted resumes to client.
Once get feedback on submitted resumes, we will schedule interview of shortlisted candidates & if resumes rejected, we want feedback from client for reason of rejection, so we can improve our search for further submission of resumes.
We do all follow ups of candidates for interview, offer, joining & after joining.
We help clients & candidates for negotiation of salary & other benefits & have consultative role to ensure long term engagement of candidates with client company.
Segments we serve: IT, Cyber Security, E-Commerce, Salesforce, AWS, IOT, Automation, Machine Learning, Engineering, R&D, Modern Retail & Innovative Start-Ups.
Levels we hire for: We have expertise in Mid-Level Hiring, but w ...Show Less
Industry
HR Recruitment Services
Company Size
2-10 Employees
Headquarter
Ahmedabad
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