Patient Communication Specialists
Patient Communication Specialists16
Applications
16
Applications
Ahmedabad
Full-Time
Fresher: Less than 1 year
₹ 3L - ₹ 5L (Per Year)
Posted on Sep 14 2022
Not Accepting Applications
About the Job
Skills
Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm.
Our client a leading medical billing services Provider Company having their Head Quarters in the US and Indian office located at S.G. Highway, Ahmedabad.
Position: Patient Communication Specialists
Location: Ahmadabad.
Qualification: Graduate/ Under-graduate who are career-oriented
Experience: Freshers or 1-5 years of customer service experience
Office time: Night Shift (6:00 PM TO 3:00 AM)
Gender – Any
Salary – Best in industry
Working days: Monday to Friday
Job Responsibilities
- Answer high-volume calls from patients and Providers' office.
- Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts
- Respond to RCM voice mail and email in a timely manner
- Communicate effectively with various departments within Revenue Cycle Management
- Research explanation of benefits (EOBs) and/or denials in the system to assist patients and explain balances
- Update billing system with updated patient demographic information
Education & experience
- Graduate/ Under-graduate who are career-oriented
- Freshers or 1-5 years of customer service experience
- US/ UK Call centre/ BPO experience preferred
Knowledge, skills, & abilities
- Excellent written and verbal communication skills
- Proficient with MS Office and the ability to navigate multiple platforms
- Ability to learn Revenue Cycle Management workflows related to patient communication
- Strong customer service skills with the ability to resolve patient concerns
- Demonstrate soft skills to enhance patient experience
Eligibility:
- Excellent communication skills in English (verbal and written)
- Fresher / 1-5 yrs of experience in International KPO / BPO
Perks:
- 5 days working
- Learning and Career Growth opportunities
- An Open Work Culture
If interested kindly share your updated resumes on recruitment.synergy2@gmail.com
About the company
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements with ...Show More
We are a modern & innovative recruitment consultancy firm, helping growing organizations to meet their Niche Talent requirements through our customized recruitment services since July 2015.
Our Services: 1) Permanent Staff Recruitment through Social Media & Advanced Online Searching Methods
Our Commitment: We provide only quality resumes of matching candidates against given requirements within 72 hours.
Our Process:
First we understand job description properly & if we have any doubts, we will discuss it with Technical & HR Persons of client company.
After proper understanding of requirement, we start marketing of job positions of our client company on Social Media & other relevant platforms.
We search right candidates only through Social Media, Online Sourcing tools, offline network of our candidates, references & other Advanced Sourcing Tools.
We have a team of well-trained recruiters of relevant domains, who are not tele-callers, but expert recruiters, we mostly avoid job portals for searching of candidates to avoid duplicacy & to get passive candidates.
We use technical & cultural fit questionnaire to check candidates profile & shortlist only those candidates who are matching technically & culturally & submit these shortlisted resumes to client.
Once get feedback on submitted resumes, we will schedule interview of shortlisted candidates & if resumes rejected, we want feedback from client for reason of rejection, so we can improve our search for further submission of resumes.
We do all follow ups of candidates for interview, offer, joining & after joining.
We help clients & candidates for negotiation of salary & other benefits & have consultative role to ensure long term engagement of candidates with client company.
Segments we serve: IT, Cyber Security, E-Commerce, Salesforce, AWS, IOT, Automation, Machine Learning, Engineering, R&D, Modern Retail & Innovative Start-Ups.
Levels we hire for: We have expertise in Mid-Level Hiring, but w ...Show Less
Industry
HR Recruitment Services
Company Size
2-10 Employees
Headquarter
Ahmedabad
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