uties & Responsibilities

• Greet customers as they arrive at the food service facility, and provide them with assistance in finding seats.

• Ensure that customers are provided with menus and assist them in choosing items according to their tastes.

• Oversee the ordering process, ensuring that the right order is delivered to the kitchen area.

• Prompt kitchen staff to expedite orders, ensuring that they are served in a timely fashion.

• Provide customers with suggestions on beverages that complement the food items that they have ordered.

• Monitor food and beverage items inventory to ensure optimum levels, and communicate low stock situations to the Supervisor.

• Handle stocking activities, by following set instructions, and ensure that food rotation activities are properly carried out.

• Create and maintain effective relationships with kitchen staff, to ensure timely and accurate delivery of orders.

• Oversee the cleanliness and maintenance of kitchen and dining areas, ensuring that standards are lived up to.

• Respond appropriately to customers’ inquiries and attempt to assist them throughout their dining experience.

• Manage the telephone exchange to respond to queries regarding food and beverage services over the telephone.