Heading 

Description 

Role 

Sales Officer

Department 

Sales 

Sub – Department 

Sales 

Reports To 

Team Leader 

Key Internal Relationship 

CR/Accounts/Service/HR/insurance 

Total Experience 

1 to 5 years 

Job Description 

Basic Qualification 

Graduation 

Desired Qualification 

MBA 

Functional Competency 

Demonstrate depth of knowledge and skill necessary for the job. 

Behavioral Competency 

Include fairness, respect, inclusiveness, empathy, integrity, & ethical. 

Product Knowledge/VAS 

Customer Delight 

Commercial Acumen (Profitability) 

Team Work 

Sales Planning  

Integrity 

Objection Handling 

Communication (Verbal/Written)  

Negotiation Skills 

Learn and Grow 

Job Profile 

Driving his Business Numbers 

Profitability  

100% Compliance to SOP 

Enquiry generation 

Order Generation 

Ensuring Customer delight and Zero VOC 

Customer Life cycle management 

Completion of Diksha module in Lakshya- TKM Learning portal ( To be added) 

Internal training and test with min passing scores 

Ensure target achievements of VAS Business 

Ensure the Green Signal and SCUBE scores