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IT Operation Manager

Mid-Level: 4 to 6 years
45K - 60K (Per Month)
Posted on Mar 22 2023

About the Job


CRM Application,
Billing System,
SQL operations

Job brief

We are looking for a professional IT Operations Manager to plan, direct and coordinate

organization’s IT operations. Will be responsible for improving performance, productivity, efficiency

through the implementation of effective methods and strategies.


 Ensure proper functioning of the CRM Application, Billing System, Website.

 Being the SPOC for process related issues and changes 

 Vendor co-ordination for enhancements/bug fixing for Billing, CRM and website

 Delivering timely solutions and services to stakeholders and customers 

 Monitoring SLA management to ensure continuous improvement in delivering value. 

 Efficiently utilization of all available resources in IT Operations team (people, systems,

knowledge) to ensure timely, cost efficient and quality delivery to stakeholders 

 Stakeholder and Team Management.


 Extensive knowledge of SQL operations and query/functions writing and operations.


 Good writing skills specifically Business requirement documents

 Ability to effectively communicate with all levels of the organisation

 Leadership and organisational skills

Education and/or Experience

 Bachelor’s degree (B. E) or equivalent from four-year College or technical school; and a

minimum of 4-5 years related experience and/or training; or equivalent combination of

education and experience.

 Have working experience of more than 5 years in the IT domain.

About the company

SLI excels in providing our clients with Real Time Data Solutions and Talent Acquisition, Talent Management & Development, and End to End Staffing Solution.We offer B2B prospecting with strong accuracy and Data Mining Services.


Staffing and Recruiting

Company Size

11-50 Employees


New Delhi

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