Ever dreamed of soaring through the skies? Skytech Aviation Services Pvt.Ltd turns dreams into reality! Learn from aviation experts, get hands-on training, and launch your career in the exciting world of aviation. Take flight with SkyTech today! #skytechaviation #FlightToSuccess #ExpertAdvice #ExpertTraining#AviationSuccess #cabincrew #groundstaff #hospitality #travel #Ticketing #retailexecutive #cargomanager #delhi #lucknow #guwahati #Ranchi #raipur #indore #ahmedabad #bestinstitute

Responsibilities:<ul><li>Outbound Calls: Make outbound calls to potential clients to generate leads and sales.</li><li>Inbound Calls: Handle inbound inquiries and convert them into sales opportunities.</li><li>Customer Interaction: Engage with customers, understand their needs, and provide relevant information about our products and services.</li><li>Follow-Up: Follow up with leads and prospects to ensure a high conversion rate.</li><li>Data Management: Maintain and update customer databases with accurate and timely information.</li><li>Achieve Targets: Meet and exceed sales targets and performance metrics.</li><li>Feedback Collection: Gather feedback from customers to improve products and services.</li><li>Market Research: Conduct market research to identify new opportunities and trends.</li></ul> Requirements:<ul><li>Experience: Proven experience as a Telecaller, Sales Representative, or similar role.</li><li>Skills: Excellent communication and interpersonal skills, both verbal and written.</li><li>Customer Service: Strong customer service orientation and ability to handle customer queries effectively.</li><li>Sales Ability: Persuasive and goal-oriented, with a knack for closing deals.</li><li>Tech-Savvy: Proficiency in using CRM software and Microsoft Office Suite.</li><li>Languages: Fluency in [Insert Relevant Languages], additional language skills are a plus.</li><li>Education: High school diploma or equivalent; a degree in Marketing, Business, or related field is preferred.</li></ul> Interested candidates are invited to send their resume Lucknow@skytechaviation.net with the subject line "Application for Tele caller - Sales and Marketing".Looking for immediate joiners.

Company OverviewSkytech Aviation Services Pvt. Ltd, headquartered in Delhi, is a pioneering entity in Aviation industry. With a team of 51-200 employees, the company is dedicated to transforming dreams into reality by providing exceptional training and expert advice. Specializing in diverse aviation services, Skytech Aviation launches careers in cabin crew, ground staff, and hospitality. Discover more at <a href="http://www.skytechaviation.net" rel="noopener noreferrer" target="_blank">www.skytechaviation.net</a>. Job OverviewSkytech Aviation Services Pvt. Ltd is seeking a capable and dynamic Customer Service Executive for a full-time position at our Lucknow location on an immediate basis. This mid-level role requires a professional adept in cultivating strong customer relations within the fast-paced airline industry. Candidates will be expected to enhance customer satisfaction through outstanding service and effective communication. Qualifications and Skills<ul><li>Proficient communication skills, essential for interacting with diverse customer profiles and delivering information clearly (Mandatory skill).</li><li>Experience in marketing tactics to effectively promote services and brand ethos (Mandatory skill).</li><li>Competence in telecommunication to manage customer inquiries efficiently and professionally (Mandatory skill).</li><li>Effective time management to prioritize tasks and manage work schedules during busy periods.</li><li>Skill in conflict resolution to handle and de-escalate customer complaints effectively, ensuring customer satisfaction.</li><li>Sales abilities to upsell company services, contributing to company revenue while meeting customer needs.</li><li>Problem-solving skills to address and resolve customer issues quickly and effectively, maintaining service quality.</li><li>Adaptability to work in a fast-paced environment, handling changes and challenges with ease and professionalism.</li></ul> Roles and Responsibilities<ul><li>Provide exceptional customer service, ensuring high levels of customer satisfaction through proactive client engagement.</li><li>Manage and resolve customer complaints promptly, maintaining a positive image of the company.</li><li>Communicate and collaborate with other departments to improve customer journey and service delivery.</li><li>Handle inquiries related to flight bookings, cancellations, and modifications efficiently and accurately.</li><li>Assist in developing customer service strategies and policies to improve the overall customer experience.</li><li>Facilitate sales by recommending additional services and products, contributing to reaching company targets.</li><li>Maintain up-to-date knowledge of industry trends and company services to provide informed responses to customers.</li><li>Record detailed information of customer interactions for analysis and ongoing service improvement strategies.</li></ul>

Requirements : Proven experience as a Sales Executive and Team leadership.Excellent communication and negotiation skills.Strong customer service skills.Basic Computer knowledge in MS office.Self-motivated and results-driven. Interested candidates are invited to send their resume at <a href="mailto:Lucknow@skytechaviation.net" rel="noopener noreferrer" target="_blank">Lucknow@skytechaviation.net</a> with the subject line "Application for "Position Name". Looking for a candidate who can join immediately and walk in for the Interview. For enquiries call in 6362131834