Product Support Executive
Product Support Executive
Ahmedabad
Full-Time
Junior: 1 to 3 years
₹ 12K - ₹ 20K (Per Year)
Posted on Dec 25 2024
Not Accepting Applications
About the Job
Skills
Statistical Analysis
Data Visualization
Predictive Modeling
Machine Learning
Python Programming
Big Data
SQL
We are looking for a software (Product) support executive to provide technical assistance to our clients.
JOB RESPONSIBILITIES:-
- Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.
- Help clients for mobile application installation process and educate them for the utilisation.
- Having hands on experience about MS office.
- Follow up with clients to ensure their systems are functional.
- Conduct remote troubleshooting- Basic Level
- Help to create user manual and functional document preparation.
SKILLS REQUIRED:-
- Proven work experience as a Software support assistance.
- Proven experience as a help desk technician or other customer support role.
- Hands-on experience with Windows.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- Freshers can apply as well- Training will be provided
About the company
Silicon IT Hub is committed to provide the custom tailored solutions catering worldwide clientele to match their BUDGET & NEEDS, thus ensuring optimum solution guarantee with utmost satisfaction.
Our business management software and solutions help our customers thrive in the new application economy by delivering the means to deploy, monitor and secure their applications and infrastructure. ...Show More
Silicon IT Hub is committed to provide the custom tailored solutions catering worldwide clientele to match their BUDGET & NEEDS, thus ensuring optimum solution guarantee with utmost satisfaction.
Our business management software and solutions help our customers thrive in the new application economy by delivering the means to deploy, monitor and secure their applications and infrastructure. Our goal is to help organizations develop applications and experiences that excite and engage and, in turn, open up money-making opportunities for their businesses.
For additional information, visit Silicon IT Hub at www.siliconithub.com. Follow us on Twitter at www.twitter.com/SiliconITHub. ...Show Less
Industry
Information Technology an...
Company Size
51-200 Employees
Headquarter
Ahmedabad