Silicon IT Hub is committed to provide the custom tailored solutions catering worldwide clientele to match their BUDGET &amp; NEEDS, thus ensuring optimum solution guarantee with utmost satisfaction.

Our business management software and solutions help our customers thrive in the new application economy by delivering the means to deploy, monitor and secure their applications and infrastructure. Our goal is to help organizations develop applications and experiences that excite and engage and, in turn, open up money-making opportunities for their businesses. 

For additional information, visit Silicon IT Hub at www.siliconithub.com. Follow us on Twitter at www.twitter.com/SiliconITHub.

We are looking for a software (Product) support executive to provide technical assistance to our clients. <h3>JOB RESPONSIBILITIES:-</h3> <ul><li>Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.</li><li>Help clients for mobile application installation process and educate them for the utilisation.</li><li>Having hands on experience about MS office.</li><li>Follow up with clients to ensure their systems are functional.</li><li>Conduct remote troubleshooting- Basic Level</li><li>Help to create user manual and functional document preparation.</li></ul> <h3>SKILLS REQUIRED:-</h3> <ul><li>Proven work experience as a Software support assistance.</li><li>Proven experience as a help desk technician or other customer support role.</li><li>Hands-on experience with Windows.</li><li>Excellent problem-solving and multitasking skills.</li><li>Customer-oriented attitude.</li><li>Freshers can apply as well- Training will be provided</li></ul>

<ul><li>Design, deploy, and manage cloud infrastructure on AWS, leveraging services such as EC2, ELB, VPC, Cloud Formation, CDN etc.</li></ul> <ul><li>Implement cloud system security strategies, policies, and procedures.</li></ul> <ul><li>Work on Microsoft Azure and different hosting providers like Godaddy, Bigrock, Bluehost, etc.</li></ul> <ul><li>Monitor and optimize cloud resource utilization and costs.</li></ul> <ul><li>Automate infrastructure provisioning and management using tools like Jenkins for CI/CD pipelines.</li></ul> <ul><li>Implement S3 snapshots and lifecycle policies.</li></ul> <ul><li>Perform server migrations to the cloud (AWS) and other hosting providers.</li></ul> <ul><li>Knowledge of GCP and Azure Cloud will be an advantage.</li></ul> <ul><li>Install, configure, and manage servers running on various platforms like Windows, Linux, and macOS.</li></ul> <ul><li>Administer databases like MySQL, MongoDB, and PostgreSQL.</li></ul> <ul><li>Configure and maintain web servers (Apache, Nginx).</li></ul> <ul><li>Implement and manage virtualization technologies like Hyper-V.</li></ul> <ul><li>Manage user accounts, groups, and permissions.</li></ul> <ul><li>Configure and maintain Active Directory, DNS, DHCP, firewalls, and antivirus solutions.</li></ul> <ul><li>Hands on Knowledge of Devops, Docker and CI/CD Tools is must.</li></ul> <ul><li>Monitor network performance and troubleshoot network-related issues.</li></ul> <ul><li>Manage network security and implement best practices.</li></ul> <ul><li>Troubleshoot hardware, software, and network-related issues for desktops, servers, and network devices.</li></ul> <ul><li>Provide excellent customer service with a focus on timely resolution.</li></ul> <ul><li>Document systems infrastructure and maintain accurate records.</li></ul> <ul><li>Stay up-to-date with the latest cloud technologies and industry trends.</li></ul> <ul><li>Participate in infrastructure design and planning discussions.</li></ul>

JOB RESPONSIBILITIES:-·&nbsp;Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.·&nbsp;Help clients for mobile application installation process and educate them for the utilisation.&nbsp;&nbsp;·&nbsp;Having hands on experience about MS office.·&nbsp;Follow up with clients to ensure their systems are functional·&nbsp;Help to create user manual and functional document preparation SKILLS REQUIRED:- ·&nbsp;Proven work experience as a Software support assistant.·&nbsp;Proven experience as a help desk technician or other customer support role.·&nbsp;Hands-on experience with Windows.·&nbsp;Excellent problem-solving and multitasking skills.·&nbsp;Customer-oriented attitude.

<ul><li>Generate Leads &amp;amp; New Prospects for the Company’s IT SOLUTIONS &amp;amp; SERVICE Portfolio through various Business</li><li>Development activities.</li><li>Direct Sales &amp;amp; Cold Calling</li><li>·&nbsp;Generate leads and new prospects for the company’s</li><li>various IT SOLUTION &amp;amp; SERVICE portfolio</li><li>·&nbsp;Field Work &amp;amp; client visit in Baroda &amp;amp; nearby locations</li><li>·&nbsp;Daily Follow up &amp;amp; client engagement.</li></ul>&nbsp;Domestic Sales - Baroda&nbsp;DESIRED QUALIFICATIONS AND EXPERIENCE: 1. Graduate or Post Graduate (B.com/BBA/M.com/MBA/B.E) with 1 to 2 year experience of DirectSales &amp;amp; Marketing&nbsp;KNOWLEDGE / SKILLS / ABILITIES *Result oriented* Direct Sales &amp;amp; Field Work*Disciplined, structured, process driven.* Positive Attitude*Customer sensitivity* Communication* Relationship building&nbsp;