Company Overview

Shubham K Mart Private Limited, founded by Vijay Kumar Kankariya in March 2019, is a leading national hypermarket chain dedicated to fulfilling retail consumer needs with a wide range of products, from groceries and FMCG to fashion and more. With its inception rooted in value retail, the company quickly expanded to 41 stores across Chhattisgarh, Gujarat, and Rajasthan, with plans for 20 more. With large-format stores and a mission of affordability, Shubham K Mart provides a comprehensive shopping experience in the retail industry.

Job Overview

The Department Manager for Hyper Market at Shubham K Mart Private Limited is a full-time, mid-level position located in Surat, Bharuch, and Ankleshwar. Candidates should possess 4 to 6 years of relevant work experience. The role requires leadership, team management, and a deep understanding of garments product knowledge. The manager will be instrumental in overseeing department operations to ensure high performance and customer satisfaction.

Qualifications and Skills

• Leadership and team development skills are mandatory, focusing on inspiring and motivating staff for optimum performance. (Mandatory skill)
• Comprehensive garments product knowledge is essential for effective department management and customer service. (Mandatory skill)
• Strong proficiency in financial analysis tools to accurately evaluate department performance and contribute to budget planning.
• Expertise in conflict resolution techniques to effectively handle internal and customer disputes and foster a positive environment.
• Data-driven decision making skills to utilize analytics in strategizing and improving department efficiency.
• Familiarity with change management strategies to smoothly implement upgrades and changes within the department.
• Knowledge of supply chain management to ensure the steady and timely flow of products to the department.
• Capability in strategic planning to develop and execute departmental goals and initiatives aligned with organizational objectives.

Roles and Responsibilities

• Oversee daily department operations, ensuring efficiency and alignment with company standards and objectives.
• Lead, train, and develop team members to maintain high levels of customer service and staff performance.
• Manage inventory control processes to ensure adequate stock levels and prevent overstocking or shortages.
• Analyze sales figures and reports to identify trends, implement strategies, and boost department profitability.
• Collaborate with other departments to optimize store operations and customer experience.
• Ensure compliance with health, safety, and quality regulations to guarantee a safe shopping environment.
• Foster a customer-centric attitude within the team, addressing customer inquiries and resolving issues promptly.
• Contribute to the design and arrangement of in-store displays to enhance product visibility and sales.