Shubham K Mart Private Limited, a national hypermarket 
chain dedicated to meeting the diverse needs of retail consumers by 
providing a wide range of daily essential items. From groceries and FMCG 
products to general merchandise, household items, and fashion, we offer 
everything you need under one roof. 
 
Founded in March 2019 by the visionary businessman Vijay Kumar 
Kankariya, Shubham K Mart was born out of a keen understanding of the 
value retail segment in India. With a mission to deliver all goods at 
everyday low prices while ensuring an elevated customer experience, we 
aim to be your one-stop solution for all your shopping needs. 
 
In just five years, Shubham K Mart has experienced rapid growth, 
expanding to 41 stores across Chhattisgarh, Gujarat, and Rajasthan. We 
are excited to announce the launch of an additional 20 stores within the 
next 18 months. Our large-format stores span nearly 1.5 million square 
feet of retail space, allowing us to offer an extensive selection of products 
and a comfortable shopping environment. 
 
At Shubham K Mart, we are committed to providing quality products at 
affordable prices, ensuring that every shopping trip is a delightful 
experience. Join us on our journey as we continue to expand and serve 
communities across the nation.

Company OverviewShubham K Mart Private Limited is a national hypermarket chain catering to retail consumers with a vast array of daily essential items, including groceries, FMCG products, household items, and fashion. Established by Vijay Kumar Kankariya in 2019, the company focuses on providing goods at low prices while ensuring superior customer experiences. With 41 stores across Chhattisgarh, Gujarat, and Rajasthan and plans to add 20 more, we strive to be your go-to destination for all shopping needs. Job OverviewWe are seeking a dedicated Salesperson to join our expanding team, based in our Surat location. As a fresher-level position, this full-time role offers an opportunity for individuals with 0 to 1 year of experience to thrive in a fast-paced retail environment. The ideal candidate will help us promote our wide range of products and ensure an exceptional shopping experience for our customers. Qualifications and Skills<ul><li>Proficiency in Salesforce, ensuring effective management of customer interactions (Mandatory skill).</li><li>Strong customer service skills to maintain high customer satisfaction levels (Mandatory skill).</li><li>Solid product knowledge to assist customers in making informed purchasing decisions (Mandatory skill).</li><li>Experience with CRM software to manage customer relationships effectively.</li><li>Familiarity with POS systems to facilitate smooth and accurate sales transactions.</li><li>Excellent time management skills to handle multiple customer interactions efficiently.</li><li>Knowledge of upselling techniques to maximize sales opportunities and meet targets.</li><li>Understanding of social media marketing to enhance customer engagement and brand promotion.</li></ul> Roles and Responsibilities<ul><li>Welcome and assist customers, providing them with quality service and product information.</li><li>Utilize Salesforce for effective customer relationship management and record keeping.</li><li>Operate POS systems for accurate sales processing and inventory management.</li><li>Implement upselling strategies to enhance sales and achieve personal and store targets.</li><li>Maintain the store's visual and merchandising standards to attract and retain customers.</li><li>Respond to customer inquiries, resolving issues efficiently, and enhancing customer satisfaction.</li><li>Stay updated with product knowledge to provide precise and comprehensive advice to customers.</li><li>Assist in social media promotional activities to boost store visibility and attract more customers.</li></ul>

Company OverviewShubham K Mart Private Limited, founded by Vijay Kumar Kankariya in March 2019, is a leading national hypermarket chain dedicated to fulfilling retail consumer needs with a wide range of products, from groceries and FMCG to fashion and more. With its inception rooted in value retail, the company quickly expanded to 41 stores across Chhattisgarh, Gujarat, and Rajasthan, with plans for 20 more. With large-format stores and a mission of affordability, Shubham K Mart provides a comprehensive shopping experience in the retail industry. Job OverviewThe Department Manager for Hyper Market at Shubham K Mart Private Limited is a full-time, mid-level position located in Surat, Bharuch, and Ankleshwar. Candidates should possess 4 to 6 years of relevant work experience. The role requires leadership, team management, and a deep understanding of garments product knowledge. The manager will be instrumental in overseeing department operations to ensure high performance and customer satisfaction. Qualifications and Skills<ul><li>Leadership and team development skills are mandatory, focusing on inspiring and motivating staff for optimum performance. (Mandatory skill)</li><li>Comprehensive garments product knowledge is essential for effective department management and customer service. (Mandatory skill)</li><li>Strong proficiency in financial analysis tools to accurately evaluate department performance and contribute to budget planning.</li><li>Expertise in conflict resolution techniques to effectively handle internal and customer disputes and foster a positive environment.</li><li>Data-driven decision making skills to utilize analytics in strategizing and improving department efficiency.</li><li>Familiarity with change management strategies to smoothly implement upgrades and changes within the department.</li><li>Knowledge of supply chain management to ensure the steady and timely flow of products to the department.</li><li>Capability in strategic planning to develop and execute departmental goals and initiatives aligned with organizational objectives.</li></ul> Roles and Responsibilities<ul><li>Oversee daily department operations, ensuring efficiency and alignment with company standards and objectives.</li><li>Lead, train, and develop team members to maintain high levels of customer service and staff performance.</li><li>Manage inventory control processes to ensure adequate stock levels and prevent overstocking or shortages.</li><li>Analyze sales figures and reports to identify trends, implement strategies, and boost department profitability.</li><li>Collaborate with other departments to optimize store operations and customer experience.</li><li>Ensure compliance with health, safety, and quality regulations to guarantee a safe shopping environment.</li><li>Foster a customer-centric attitude within the team, addressing customer inquiries and resolving issues promptly.</li><li>Contribute to the design and arrangement of in-store displays to enhance product visibility and sales.</li></ul>

Company OverviewShubham K Mart Private Limited is a national hypermarket chain dedicated to offering a vast range of daily essentials, from groceries and FMCG products to general merchandise and fashion under one roof. Established in 2019 by Vijay Kumar Kankariya, the company is on a mission to deliver quality products at everyday low prices, elevating the customer experience. With rapid growth to 41 stores across three states, the company is poised to expand further, maintaining its commitment to serve communities nationwide. Job OverviewWe are seeking a Customer Service Associate for our Surat location. This full-time, entry-level position is well-suited to recent graduates or individuals with 0 to 1 year of experience in retail. The successful candidate will be responsible for providing excellent customer service, aiding in merchandise sales, and ensuring a pleasant shopping experience. As part of our team, you will be integral in upholding Shubham K-Mart's customer-first approach. Qualifications and Skills<ul><li>Exceptional customer service skills with a strong focus on customer satisfaction and problem-solving abilities.</li><li>Sound product knowledge that will enable you to offer accurate information and assist customers in making informed purchasing decisions.</li><li>Basic computer skills to navigate retail software systems for efficient transaction processing and inventory checks.</li><li>Basic math skills to handle cash-register transactions and provide accurate change quickly and efficiently.</li><li>Excellent communication skills, both verbal and written, are necessary to effectively interact with customers and team members.</li><li>The ability to work collaboratively as part of a team to achieve store goals and provide continuous support to other associates during peak times.</li><li>Good time management skills with the capacity to handle multiple tasks and resolve customer issues promptly.</li><li>Adaptability and a willingness to learn new systems and procedures that enhance store operations and customer service excellence.</li></ul> Roles and Responsibilities<ul><li>Greet and assist customers, providing them with information on product features, pricing, and availability to enhance their shopping experience.</li><li>Process sales transactions accurately and efficiently, handling payments and providing receipts while maintaining a positive checkout process.</li><li>Maintain store cleanliness and hygiene standards, ensuring the shopping area is organized and products are properly displayed.</li><li>Assist in inventory management tasks, including stock replenishment and product placement to ensure shelves are well-stocked at all times.</li><li>Resolve customer inquiries and complaints professionally and escalate unresolved issues to management as needed.</li><li>Support promotional activities and sales events, engaging customers and driving interest in featured products.</li><li>Participate in regular training sessions to stay updated on new products, policies, and customer service strategies.</li><li>Collaborate with colleagues to create a positive team environment and share information to improve customer interactions.</li></ul>

Shubham K-Mart Private Limited