Company Overview

Shrinithi Insurance Broking Private Limited is dedicated to providing a superior experience to customers by offering best-in-class service in selecting the right insurance products and delivering exemplary after-sales service. Our values of creativity, integrity, and customer service drive us forward. With a robust network of reputable insurance companies, we empower our clients with choices. Headquartered in Chennai and catering to a clientele within the Insurance Agencies and Brokerages industry, we are committed to delivering peace of mind and better financial planning through effective risk management solutions.

Job Overview

The Sales Coordinator role at Shrinithi Insurance Broking Private Limited is a full-time, junior-level position based in Chennai. We are seeking dynamic candidates with a minimum of one year of work experience to support our sales team. As a crucial link between our clients and the company, the Sales Coordinator will ensure seamless communication and exceptional service delivery, aligned with the company's mission and vision.

Qualifications and Skills

• Proficiency in Customer Relationship Management software is necessary for organizing and managing customer data effectively.
• Experience with Salesforce is required to enhance productivity and maintain accurate sales records.
• Strong skills in Microsoft Excel are required for compiling, analyzing, and reporting data accurately.
• Exceptional customer service skills to address client needs and queries, ensuring satisfaction and retention.
• Ability to perform sales forecasting to aid in setting realistic sales goals and strategic planning.
• Experience in sales metrics reporting to monitor and improve team performance effectively.
• Negotiation skills are essential for fostering long-term relationships and securing beneficial agreements.
• Any degree can apply

Roles and Responsibilities

• Coordinate with the sales team to ensure seamless execution of sales strategies and customer interactions.
• Maintain and update sales records regularly to ensure all data is accurate and accessible when needed.
• Communicate effectively with customers to understand their requirements and provide appropriate solutions.
• Assist in preparing sales reports and presentations to support decision-making processes.
• Facilitate internal and external communication to resolve any issues or improvements promptly.
• Support the sales team with detailed analysis and forecasts to optimize sales opportunities.
• Liaise with other departments within the company to ensure customer satisfaction and service excellence.
• Engage in ongoing professional development to stay abreast of industry trends and advancements.