Company Overview

Shrinithi Insurance Broking Private Limited is dedicated to offering a superior experience to customers by providing excellent service in selecting the right insurance products and after-sales support. Known for creativity, integrity, and customer service, Shrinithi holds strong relationships with reputable insurance companies, enabling us to present multiple options to our clients. Based in Chennai and operating in the Insurance Agencies and Brokerages industry, our mission is to deliver unparalleled risk management solutions and peace of mind through effective financial planning.

Job Overview

We are looking for a Receptionist to join our team at Shrinithi Insurance Broking Private Limited in Chennai. This is a Full-Time position ideal for someone who embodies strong communication and time management skills, and who can effectively support our operations at the front desk. As the first point of contact, you will provide exceptional customer service and play a pivotal role in maintaining a professional and welcoming environment.

Qualifications and Skills

• Excellent communication skills to efficiently interact with clients and colleagues. (Mandatory skill)
• Strong time management capabilities to handle multiple tasks effectively throughout the workday. (Mandatory skill)
• Proven customer service skills to provide a positive experience for all visitors and callers.
• Proficiency in Microsoft Office Suite for managing documents and scheduling appointments.
• Experience with scheduling software to coordinate meetings and appointments efficiently.
• Ability to operate multiline phone systems to manage incoming and outgoing calls promptly.
• Effective conflict resolution skills to handle visitor and client concerns with tact and diplomacy.
• Competency in data entry to maintain accurate records and documentation for office activities.

Roles and Responsibilities

• Welcome visitors warmly and direct them to the appropriate person or department.
• Manage and direct incoming calls on a multiline phone system, ensuring prompt and accurate communication.
• Assist clients with inquiries and provide information about our services and products.
• Schedule and coordinate meetings, appointments, and conference calls using scheduling software and tools.
• Perform data entry tasks to maintain accurate and up-to-date records of customer information.
• Support administrative tasks such as filing, copying, and organizing documents efficiently.
• Address and resolve client concerns and escalate issues to the necessary channels when required.
• Provide general administrative support to the office team as needed to ensure smooth operations.

Location : Chennai Purasaiwakkam