Company Overview

Shrinithi Insurance Broking Private Limited is a leader in providing superior customer service in selecting the right insurance products and after-sales service. With core values of creativity, integrity, and customer service, Shrinithi holds strong relationships with renowned insurance companies. Based in Chennai and consisting of 51-200 employees, the company aims to become a marquee brand in the insurance industry by delivering expert risk management solutions and professional advice. Visit us at www.insure2ensure.in.

Job Overview

We are looking for a Front Office Coordinator to join our team in Chennai. This is a full-time, junior-level position suitable for professionals with 1 to 3 years of experience. The Front Office Coordinator will be essential in managing front office operations and ensuring a smooth office workflow. Candidates with a focus on verbal communication and appointment scheduling are highly preferred.

Qualifications and Skills

• Proficiency in Microsoft Office Suite is essential for creating documents, spreadsheets, and presentations efficiently.
• Experience with customer relationship management software to maintain and update client records and interactions.
• Familiarity with multi-line phone systems for effective handling of incoming and outgoing calls.
• Strong organizational skills to manage various administrative tasks and office logistics seamlessly.
• Appointment Scheduling is crucial for managing calendars and setting up meetings.
• Verbal Communication to interact professionally with clients and colleagues.
• Exceptional time management skills for prioritizing tasks and meeting deadlines.
• A problem-solving attitude to address and resolve office-related issues promptly and efficiently.
• Hindi speaking is mandatory

Roles and Responsibilities

• Serve as the first point of contact for clients and visitors, ensuring a welcoming and professional environment.
• Manage the front office area, including maintaining office supplies and coordinating mail distribution.
• Schedule and confirm appointments and meetings for staff and clients efficiently.
• Answer and manage multi-line phone calls, directing calls to appropriate personnel or department.
• Assist in the coordination of office events and meetings, including preparation and follow-ups.
• Maintain and manage client databases using customer relationship management software.
• Ensure office systems are maintained and problems are resolved swiftly to ensure a smooth office operation.
• Support administrative tasks as required, contributing to the overall efficiency and effectiveness of the office.