TRAVEL COUNSEL / TRAVEL CONSULTANT - AUSTRALIAN MNC

SHOULD BE GRADUATE WITH 3 PLUS EXP IN INTERNATIONAL TRAVEL INDUSTRY.

• Must be proficient in GDS & Knowledge of International Fares.
• Must know how to use NDC.
• AMADEUS SOFTWARE WORKING KNOWLEDGE
• Must be computer literate, familiarity with Microsoft Office or Google Docs
• Should be familiar with any CRM.
• Must have good communication skills and Customer Service skills.
• IATA Qualification or Equivalent along with Industry Experience.

WOULD BE RESPONSIBLE FOR :

• Determine clients requirement for travel and advise itineraries based on best routes and cost.
• Confirmation of reservations using GDS.
• Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
• Interpret fare rules and advise fare rules and conditions to clients.
• Collects payments, relevant documentation, tickets for travel.
• Advise schedule changes to clients in timely manner.
• Follow internal workflows using CRM and mid-office applications.
• Make follow-ups and convince clients.