Company Overview

Sharayu Hyundai, part of SHARAYU MOTORS, is a leading authorized Hyundai dealership based in Navi Mumbai. Renowned for exceptional customer satisfaction and quality service, the company specializes in sales, service, and spares for Hyundai vehicles, serving Navi Mumbai, Thane, and Raigad. Visit our website at sharayu.hyundaimotor.in for more information.

Job Overview

We are seeking a dedicated mid-level Sales Consultant to join our dynamic team in Navi Mumbai. As a full-time member of Sharayu Hyundai, you will play a key role in driving sales, engaging with prospective customers, and contributing to our ongoing reputation for customer satisfaction in the automotive industry.

Qualifications and Skills

• Customer Relationship Management (Mandatory skill) - ability to build, nurture, and manage long-term customer relationships ensuring satisfaction and loyalty throughout the buying process.
• Lead Generation (Mandatory skill) - expertise in identifying, qualifying, and developing new business leads via various channels to maximize sales pipeline.
• Cold Calling (Mandatory skill) - proven capability in proactively reaching out to potential customers to generate interest and convert prospects into sales opportunities.
• Product Knowledge - strong familiarity with Hyundai vehicles, features, and specifications enabling informed and persuasive communication with clients.
• Negotiation - adept at negotiating terms, prices, and packages to meet both customer expectations and company objectives while maintaining positive relationships.
• Sales Forecasting - experience in analyzing sales data and market trends to project future sales and help set achievable targets for the team.
• Market Research - ability to gather and assess information about competitors, market demand, and evolving customer preferences in the automotive sector.
• Test Drive Coordination - skilled in organizing and overseeing test drives efficiently, ensuring an excellent experience that assists clients in their purchase decisions.

Roles and Responsibilities

• Engage with prospective and existing customers, guiding them through the complete sales process from initial enquiry to delivery of Hyundai vehicles.
• Generate and follow up on sales leads through techniques such as cold calling, digital outreach, and showroom walk-ins to meet monthly targets.
• Maintain detailed records of customer interactions, preferences, and feedback using CRM systems to ensure personalized and consistent service.
• Conduct product presentations and demonstrations, leveraging deep product knowledge to address customer queries and highlight unique selling points.
• Negotiate sales offers, pricing, and financing options, ensuring a win-win outcome for both customers and the dealership.
• Coordinate and manage customer test drives, ensuring safety protocols are followed and each experience is informative and positive.
• Collaborate with team members to achieve dealership sales goals and uphold Sharayu Hyundai’s reputation for top-tier customer satisfaction.
• Stay updated on competitor activities, changing automotive trends, and new Hyundai product launches for effective market positioning.