Technical Support: Respond to and resolve user issues related to hardware, software, and network connectivity.

Hardware Maintenance: Install, configure, and maintain desktop hardware, including computers, printers, and other peripherals.

Software Management: Install, update, and troubleshoot software applications and operating systems.

User Training: Provide training and guidance to users on best practices and efficient use of IT resources.

System Upgrades: Assist in planning and implementing system upgrades and patches.

Network Support: Troubleshoot and resolve basic network connectivity issues