Job Purpose:&nbsp;To profitably achieve the sales revenue goals for the organization's specified geographical area and customer base by generating leads through new customer acquisition &amp; from the existing customers. Principal Accountabilities (Please write main accountabilities and supporting actions against each main accou

Job Purpose:&nbsp;The job aims to provide the highest level of customer service to its customers, ensure customer delight and developing long lasting and deep customer relationships.&nbsp; Principal Accountabilities:·&nbsp;Field Performance Reporting:<ul><li>Act as the single point of receipt for all field performance and failure reports (using 8D and other formats).</li><li>Compile weekly reports on performance and failures by model, subassembly, and other criteria, analyzing trends to classify issues (e.g., severe, safety-critical, off-road).</li><li>Share these reports during plant quality, service, and design review meetings to arrive at actionable solutions.</li></ul>·&nbsp;Reliability and Durability Monitoring:<ul><li>Monitor product reliability and durability, calculating B10 life for feedback to design and quality teams for product improvements.</li><li>Conduct monthly finished goods (PDI) audits along with field service, focusing on identifying and rectifying zero-stage defects.</li></ul>·&nbsp;Service Campaigns and Predictive Maintenance:<ul><li>Organize field campaigns for safety-critical issues, breakdown prevention, or performance enhancements.</li><li>Use failure data to predict early warnings of batch failures and implement corrective measures in time.</li></ul>·&nbsp;SOP Development and Repair Operation Time (ROT):<ul><li>Develop Standard Operating Procedures (SOPs) for repair and servicing, focusing on simplifying data digitization, claims, and data analytics.</li><li>Establish ROT for field repairs to ensure uniform warranty labor claims and efficient billing. Implement SOPs and ROT for new product introductions.</li></ul>&nbsp;Standardization of Warranty Claims:<ul><li class="ql-indent-1">Develop and implement a standardized warranty claim form, capturing key details such as model, serial number (SF), registration number, body type, mileage, sale date, OE make, and customer details.</li><li class="ql-indent-1">Capture whether failures are related to in-house components or ancillary (vendor) components.</li><li class="ql-indent-1">Include details on parts replaced, labor hours, and any special warranty terms (e.g., extended warranty, goodwill claims).</li><li class="ql-indent-1">Ensure the system automatically captures and shares special conditions agreed upon by the sales department.</li></ul>Warranty Definitions and Settlements:<ul><li class="ql-indent-1">Define warranties for refurbishing jobs, rework, extended warranties, and ancillary warranties (e.g., supplier terms for tires, batteries).</li><li class="ql-indent-1">Liaise with the sales department for goodwill settlements, ensuring costs are transferred to sales.</li><li class="ql-indent-1">Coordinate counter-claims for ancillary components/subassemblies with suppliers and sourcing departments.</li><li class="ql-indent-1">Ensure failed items are scrapped or returned to suppliers for counter-claim processing.</li></ul>Monitoring and Analysis:<ul><li class="ql-indent-1">Track warranty repair turnaround time (TAT) and conduct weekly delay analyses.</li><li class="ql-indent-1">Perform monthly analyses of warranty costs by product, supplier, region, and share with stakeholders.</li><li class="ql-indent-1">Develop a tracker for approvals and delays, with escalation mechanisms to maintain discipline and adherence to TAT.</li></ul>Field Service Coordination:<ul><li class="ql-indent-1">Conduct field warranty audits to ensure correct claims and labor cost submissions.</li><li class="ql-indent-1">Organize campaigns in the field for safety-critical issues or performance enhancements.</li><li class="ql-indent-1">Maintain swing units for key customers to ensure uptime and proper accountability.</li></ul>&nbsp;Parts Catalogue Development:<ul><li class="ql-indent-1">Collaborate with the design and manufacturing teams to develop detailed parts catalogs for each model and body type.</li><li class="ql-indent-1">Work with sourcing and stores to create a parts price catalog for customer use and field reference.</li></ul>&nbsp;·&nbsp;Sales and Technical Documentation:<ul><li class="ql-indent-1">Develop "Sales Aid" leaflets highlighting the USPs of products for consistent communication to field teams and customers.</li><li class="ql-indent-1">Participate in design reviews for new products to provide a field perspective and ensure service accessibility.</li><li class="ql-indent-1">Conduct service accessibility audits for new product launches, ensuring ease of servicing and proper field release protocols.</li></ul>·&nbsp;Training and Knowledge Sharing:<ul><li class="ql-indent-1">Organize periodic training sessions or exhibitions of failed components for technicians and quality personnel to understand failure trends and cost implications.</li><li class="ql-indent-1">Conduct competition and comparative trials, providing insights on competitor performance to design teams for continuous product improvement.</li></ul>&nbsp;&nbsp;Knowledge &amp; Skills needed to deliver on the accountabilities: (these may be acquired by formal education and /or on the job experience. Please be specific. Skills could be functional / technical / behavioral)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good In communication.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Good in customer relationship management·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Product knowledge·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process Knowledge &nbsp;Formal Education Requirements, as applicable: &nbsp;BE/Diploma-Mechanical /Automobile&nbsp;Years of relevant Experience needed:&nbsp;6 + Years <h3>Interested candidates can apply by sharing updated CV to hr@satrac.com</h3>&nbsp;

Job Purpose:&nbsp;Achieve day-to-day management at the Production area through 4M, to meet the Efficiency targets. Principal Accountabilities:<ul><li>Ensuring availability of Materials at all zones of your Group. Coordinate with other GLs/PPCs/Managers on these aspects.</li><li>Coordinate with HR/Production manager for Manpower availability at your Group.</li><li>Ensure Zero Repetitive issues by taking necessary countermeasures (rework) including updating check sheets with Quality.</li><li>Develop Jigs and Fixtures, and Poka-yokes for standardization and speedy work.</li><li>Training of all Zone Leaders for job requirements.</li><li>Implementing of KAIZEN.</li><li>Coordination with Design on Drawing clarification</li><li>Daily Pickup plan for dispatch and trailer Availability (Only for Outside PDI area)</li><li>Responsible for the performance of Zone Leaders based on Safety, Quality, Productivity, 3S, and machine upkeep</li></ul>&nbsp; Knowledge and skills needed to deliver on the accountabilities:<ul><li>Sound technical skills – Heavy Fabrication Welding and painting Process. </li><li>5S and Basic shop floor safety Management.</li><li>Production Efficiency </li><li>Planning and communication skills.</li><li>Poka-yoke through Template and Fixtures. </li><li>problem-solving skills&nbsp;</li><li>Standardized work – Work instruction sheet, Workload balancing.</li><li>Min Max Management.</li><li>FIFO.</li><li>Training – Shop floor Management</li></ul> Formal Education Requirements, as applicable: Diploma/ B. Tech / BE - MechanicalYears of relevant Experience needed:&nbsp;&nbsp;&nbsp;&nbsp;Minimum of 8+ years relevant experience in the manufacturing industry. <h3>Interested candidates can apply by sharing the updated CV to hr@satrac.com</h3>&nbsp;

Company OverviewSATRAC ENGINEERING PRIVATE LIMITED, headquartered in Bangalore, is a key player in the automotive industry specializing in truck build-ups. With a workforce 300- 500 employees, SATRAC focuses on engineering solutions and innovations. The company is committed to delivering quality automotive products and services, spearheaded by a dedicated and skilled team. Job OverviewThe Assistant Manager SAP HANA S4 role is a full-time, mid-level position based in Bangalore Rural. Candidates should possess 6 to 8 years of work experience in SAP S/4 HANA Functional expertise, with a focus on MM and PP Module, SAP Administration, and Migration &amp; Implementation. This position requires the ability to work closely with cross-functional teams in the manufacturing sector to optimize SAP performance. Qualifications and Skills<ul><li>Must have SAP S/4 HANA Functional expertise in MM and PP Module (Mandatory skill).</li><li>Proficiency in SAP Administration, enhancing system performance and ensuring seamless operations (Mandatory skill).</li><li>Expertise in Migration &amp; Implementation within SAP environments, an essential aspect of the role (Mandatory skill).</li><li>Experience in the manufacturing industry, aligning SAP systems with industry requirements and standards.</li><li>Ability to work closely with cross-functional teams to address SAP issues and implement solutions efficiently.</li><li>Performance tuning and troubleshooting skills, pivotal in maintaining and optimizing SAP functions.</li><li>Minimum of 6 years of experience in related SAP roles, indicating a deep understanding of system functionalities.</li><li>Strong analytical skills to interpret and resolve complex SAP-related challenges effectively.</li></ul> Roles and Responsibilities<ul><li>Lead and manage SAP S/4 HANA implementations focusing on MM and PP Modules to enhance business processes.</li><li>Administer SAP landscapes ensuring system stability, performance, and security.</li><li>Conduct migrations and implementations, ensuring minimal disruption and maximizing efficiency.</li><li>Collaborate with various departments in a cross-functional capacity to streamline SAP-related workflows.</li><li>Address performance issues through effective troubleshooting and implement long-term solutions.</li><li>Provide training and support to end-users to enhance their understanding and use of SAP systems.</li><li>Continuously monitor and improve SAP system performance, ensuring alignment with business objectives.</li><li>Stay updated with the latest SAP technologies and trends, implementing them to improve existing practices.</li></ul><h3>Interested candidates can apply by sharing the updated profile to hr@satrac.com</h3>

Company OverviewSATRAC ENGINEERING PRIVATE LIMITED is a leading company in the automotive industry, specializing in truck build-ups. Based in Bangalore and employing between 300-600 employees, SATRAC focuses on innovation and excellence in manufacturing. Learn more about us at <a href="http://www.satrac.com" rel="noopener noreferrer" target="_blank">www.satrac.com</a>. Job OverviewWe are seeking a dedicated Safety Officer to join our team at SATRAC ENGINEERING PRIVATE LIMITED in Bangalore Rural. This is a full-time, junior-level position requiring a minimum of 1 year and maximum of 3 years of work experience. The Safety Officer will be responsible for ensuring compliance with safety regulations and standards and maintaining a safe working environment. Qualifications and Skills<ul><li>Experienced in performing safety inspections and implementing improvements to reduce potential hazards.</li><li>Ability to identify potential safety hazardous situations and propose actionable solutions efficiently.</li><li>Proficient in understanding and applying safety regulations and standards (Mandatory skill).</li><li>Holds a Diploma in Health &amp; Safety, demonstrating foundational expertise in safety protocols (Mandatory skill).</li><li>Skilled in fire safety, including prevention, protection mechanisms, and response strategies (Mandatory skill).</li><li>Effective communication skills to report safety concerns, provide guidelines, and engage with various stakeholders.</li><li>Analytical mindset to assess risk factors on different projects and suggest preventive measures.</li><li>Strong organizational skills to maintain detailed logs and records of safety inspections, audits, and compliance records.</li></ul> Roles and Responsibilities<ul><li>Conduct routine safety inspections and audits at worksites to ensure compliance with company policies and regulations.</li><li>Identify and resolve hazardous situations, ensuring safety measures are implemented and followed across all operations.</li><li>Develop and review safety plans in coordination with the management team, promoting a culture of safety within the organization.</li><li>Provide comprehensive safety training to employees, highlighting best practices, potential risks, and emergency protocols.</li><li>Maintain accurate records of incidents, safety violations, and necessary corrective actions in a detailed and organized manner.</li><li>Collaborate with department heads to create and maintain a safe working environment for all employees and contractors.</li><li>Ensure all fire safety equipment is in working order and perform drills to prepare for emergency situations effectively.</li><li>Stay updated on current safety regulations and technological advancements to continuously improve safety processes.</li></ul><h3>Interested candidates can apply by sharing the updated CV hr@satrac.com </h3>

Company OverviewSATRAC ENGINEERING PRIVATE LIMITED, headquartered in Bangalore, is a prominent player in the automotive industry specializing in truck-built ups. With a team of 400- 6000 employees, SATRAC is dedicated to innovation and quality. Discover more about our company at <a href="http://www.satrac.com" rel="noopener noreferrer" target="_blank">www.satrac.com</a>. Job OverviewJoin us as an Assistant Manager in Sales and Marketing, a mid-level position tailored for professionals with 4-6 years of experience. This role offers the flexibility of remote work from either Jamshedpur or Mumbai. We are seeking a dynamic individual to drive our sales initiatives and contribute to our marketing strategies. Qualifications and Skills<ul><li>Leadership: Demonstrated ability to lead and inspire teams towards achieving sales and marketing targets.</li><li>Problem-solving: Expertise in identifying issues effectively and implementing strategic solutions.</li><li>Time management: Strong skills in prioritizing tasks to ensure efficient operation and achieving deadlines.</li><li>Financial acumen: Understanding of financial principles to develop budget-conscious marketing strategies.</li><li>Decision-making: Proficiency in making informed decisions that align with business objectives.</li><li>Communication (Mandatory skill): Excellent verbal and written communication abilities to interface with various stakeholders.</li><li>Team management (Mandatory skill): Proven experience in managing teams to enhance productivity and collaboration.</li><li>Customer service (Mandatory skill): Strong customer-focused approach to enhance client satisfaction and loyalty.</li></ul> Roles and Responsibilities<ul><li>Develop and execute sales strategies to achieve the company's targets in designated regions.</li><li>Collaborate with the marketing team to design and implement impactful marketing campaigns.</li><li>Analyze market trends to identify opportunities for growth and development.</li><li>Build and maintain strong relationships with key clients and partners.</li><li>Prepare and deliver sales reports and forecasts to management.</li><li>Guide and mentor sales team members to achieve individual and team goals.</li><li>Liaise with supply chain and production teams to ensure timely delivery of products.</li><li>Oversee and manage the sales budget to ensure financial objectives are met.</li></ul> <h3>Interested candidates can share the updated CV to hr@satrac.com</h3>