Key Responsibilities:

Store Operations & Sales Management

• Oversee daily operations of the mobile store to ensure smooth and efficient functioning.
• Develop and implement sales strategies to meet or exceed revenue targets.
• Monitor inventory levels and coordinate with suppliers for stock replenishment.
• Ensure proper display and merchandising of mobile devices and accessories.

Customer Service & Relationship Management

• Maintain high customer service standards by training and motivating the sales team.
• Resolve customer complaints and provide solutions to enhance customer satisfaction.
• Build and maintain relationships with key customers to drive repeat business.

Team Leadership & Training

• Recruit, train, and mentor store staff to maximize performance.
• Set sales targets and provide coaching to employees to improve their skills.
• Conduct regular team meetings to communicate goals, promotions, and updates.

Financial & Administrative Tasks

• Handle cash management, billing, and daily financial transactions.
• Ensure compliance with company policies, safety standards, and legal regulations.