<h3>Job Title: Security Supervisor</h3>Department: Security Reports to: Security Manager Location: Sernabatim, Southb Goa Employment Type: Full-Time <h3>Job Summary:</h3>The Security Supervisor is responsible for overseeing the daily operations of the secu

Job Title: Junior Field Sales Executive – Female (Freshers Welcome) Location:&nbsp;Your Local City / Area-Based (Tier 2 &amp; Tier 3 Cities)Salary:&nbsp;₹15,000 per month (Fixed) + Incentives + Travel AllowanceWork Type:&nbsp;Full-Time | On-Ground Field RoleExperien

<h2>Job Title: Commis Chef (Level 1, 2, 3)</h2>Department: Kitchen Location: Regenta Baywatch Resort, Goa Reports To: Chef de Partie / Sous Chef / Executive Chef Specialty: Indian / Chinese / Asian / South Indian Cuisine<h3>Position Summary:</h3>Regenta Baywatch Reso

Job Title: EDP ManagerLocation: Baywatch Resort, Sernabatim, South GoaDepartment: ITReports To: General ManagerEmployment Type: Full-time <h3>Job Summary:</h3>We are looking for an experienced and tech-savvy EDP Manager to oversee an

Job Title: Sales Manager – Mumbai Location: Mumbai, Maharashtra Department: Sales Reports To: Director of Sales Employment Type: Full-time <h3>Job Summary:</h3>We are seeking a dynamic and results-driven Sales Manager to lead and exp

Sanda Hotels is a group of Premier hotels in South Goa and is a part of the UK MNC Sanda group of Companies, which has its presence in India and UK. Sanda has multiple business interests, in areas like Health Care Products and Services, wellness retreats, Leisure resorts & Spas, Training & Development and Publication. Sanda Hotels focuses on a complete vacation and wellbeing, for domestic and international guests. We have marked our presence, in the last three years with Baywatch Resort, the Beach resort at Sernabatim Colva, Dudhsagar Spa Resort  the eco and wildlife resort in Mollem, The Beach House  A wellness retreat on the pristine sands of Sernabatim beach and the newly Launched Baywatch Express, Candolim North Goa

Job Title: Customer Care ExecutiveLocation: Office Address –&nbsp;G2, Ackruti Centre Point, MIDC, Andheri (E), Mumbai 400 093, IndiaJob Type: Full-timeDepartment: Customer ServiceAbout the Role:We are looking for a dedicated and personable Customer Care Executive to join our dynamic team. As a Customer Care Executive, you will be the first point of contact for our customers, providing excellent service and ensuring a seamless experience. You will play a key role in enhancing customer satisfaction by resolving inquiries, addressing issues, and offering support across various communication channels.Key Responsibilities:·&nbsp;Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.·&nbsp;Provide accurate information regarding products, services, and policies.·&nbsp;Resolve customer complaints or concerns in a calm and efficient manner, ensuring customer satisfaction.·&nbsp;Process orders, returns, and exchanges in accordance with company policies.·&nbsp;Maintain detailed and accurate records of customer interactions and transactions.·&nbsp;Collaborate with internal teams to resolve product or service-related issues.·&nbsp;Identify opportunities to enhance the customer experience and offer suggestions to improve services.·&nbsp;Follow up with customers to ensure that their issues have been resolved and their expectations met.·&nbsp;Stay informed about company products, services, and promotions to effectively communicate with customers.Qualifications:·&nbsp;High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).·&nbsp;Proven experience in customer service or a related field.·&nbsp;Excellent communication skills, both verbal and written.·&nbsp;Strong problem-solving abilities and attention to detail.·&nbsp;Ability to stay calm and composed in challenging or stressful situations.·&nbsp;Proficiency with customer service software, CRM tools, and Microsoft Office Suite.·&nbsp;Empathetic and patient with customers, displaying a positive attitude.·&nbsp;Strong multitasking abilities and time management skills.Preferred Skills:·&nbsp;Experience with live chat and voice support.·&nbsp;Knowledge of [industry-specific] products or services&nbsp;·&nbsp;Bilingual or multilingual abilities (a plus).&nbsp;Note: The working hours will follow UK time: Mon – Fri 5 working Days·&nbsp;12:30 PM to 9:30 PM for the first 6 months·&nbsp;1:30 PM to 10:30 PM for the subsequent 6 monthsPlease note, this role is focused solely on voice support responsibilities with no sales involvement.&nbsp;

<h3>Job Title: Customer Service Executive</h3><h3>Job Summary:</h3>The Customer Service Executive is responsible for managing customer inquiries, resolving complaints, and providing a positive experience throughout the customer journey. This role requires clear communication, problem-solving skills, and a strong focus on customer satisfaction.<h3>Key Responsibilities:</h3><ul><li>Customer Interaction: Respond to customer inquiries via phone, email, chat, or in person in a polite and professional manner.</li><li>Issue Resolution: Address and resolve customer complaints, ensuring that issues are resolved promptly and effectively.</li><li>Product Knowledge: Stay informed about the company’s products and services to assist customers effectively and provide accurate information.</li><li>Customer Feedback: Gather and report customer feedback to help improve products and services.</li><li>Database Management: Maintain accurate records of customer interactions and transactions, including inquiries, complaints, and responses.</li><li>Process Improvement: Identify opportunities to improve service quality and efficiency.</li><li>Follow-up: Ensure that customer issues are followed up on and resolved to the customer’s satisfaction.</li><li>Sales Support: Upsell or cross-sell products and services when appropriate.</li><li>Collaboration: Work closely with other departments to ensure customer needs are met and any operational issues are addressed.</li></ul><h3>Qualifications:</h3><ul><li>Education: A high school diploma is required; a bachelor's degree in business or a related field is a plus.</li><li>Experience: Prior experience in customer service or a related role is preferred.</li><li>Skills:</li><li class="ql-indent-1">Strong communication skills, both written and verbal.</li><li class="ql-indent-1">Problem-solving abilities and patience in handling customer issues.</li><li class="ql-indent-1">Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</li><li class="ql-indent-1">Proficient in using customer service software and CRM systems.</li><li class="ql-indent-1">Positive attitude and a strong commitment to customer satisfaction.</li></ul><h3>Key Attributes:</h3><ul><li>Empathy and the ability to handle difficult situations with professionalism.</li><li>Strong organizational and multitasking skills.</li><li>Ability to work both independently and as part of a team.</li></ul>This role is typically full-time, with varying shifts depending on the company's operating hours.Is there a specific industry or company you're interested in for this type of role? That can affect the details or responsibilities!

Job Title: Duty ManagerLocation: South Goa <h3>Key Responsibilities:</h3><ol><li>Staff Supervision:</li></ol><ul><li class="ql-indent-1">Oversee and manage operational staff, ensuring that all departments (e.g., reception, housekeeping, food &amp; beverage) are running efficiently.</li><li class="ql-indent-1">Delegate tasks and responsibilities to team members as necessary.</li><li class="ql-indent-1">Monitor performance and provide support or guidance to staff as needed.</li><li class="ql-indent-1">Ensure that staff follow established policies and procedures.</li></ul><ol><li>Guest Services:</li></ol><ul><li class="ql-indent-1">Handle guest complaints, requests, and inquiries in a professional and timely manner.</li><li class="ql-indent-1">Ensure that all guests have an exceptional experience during their stay.</li><li class="ql-indent-1">Resolve any guest issues, including billing disputes, room changes, or other concerns.</li><li class="ql-indent-1">Coordinate with the front desk to manage check-ins, check-outs, and reservations.</li></ul><ol><li>Operations Management:</li></ol><ul><li class="ql-indent-1">Ensure smooth operations across various hotel departments (e.g., front desk, housekeeping, food &amp; beverage).</li><li class="ql-indent-1">Monitor and ensure compliance with safety, cleanliness, and operational standards.</li><li class="ql-indent-1">Address operational challenges and make decisions to ensure continuity of services.</li><li class="ql-indent-1">Ensure that all equipment and facilities are in good working order and take immediate action if necessary.</li></ul><ol><li>Health &amp; Safety:</li></ol><ul><li class="ql-indent-1">Monitor safety and security within the establishment, including emergency procedures.</li><li class="ql-indent-1">Ensure compliance with health and safety regulations.</li><li class="ql-indent-1">Respond to emergencies such as fire alarms, accidents, or other incidents, coordinating with emergency services when required.</li></ul><ol><li>Reporting &amp; Documentation:</li></ol><ul><li class="ql-indent-1">Complete daily shift reports, including issues encountered, guest feedback, and any operational challenges.</li><li class="ql-indent-1">Report any incidents or irregularities to the senior management team.</li><li class="ql-indent-1">Maintain accurate logs of events, including guest interactions, staff performance, and operational status.</li></ul><ol><li>Team Development:</li></ol><ul><li class="ql-indent-1">Provide training and development opportunities for team members.</li><li class="ql-indent-1">Foster a positive and collaborative work environment.</li><li class="ql-indent-1">Offer feedback to staff, supporting their growth and improvement.</li></ul> Interested, kindly share your CV on 9209004362 / 7030901619

Key responsibilities of a storekeeper typically include: Inventory Management: Keeping accurate records of stock, managing stock levels, and tracking product movement. Receiving Deliveries: Inspecting incoming goods for quality and quantity, and storing them in the appropriate locations. Stock Organization: Ensuring the store or warehouse is organized for efficient retrieval of items. Sales Support: Assisting with product availability and sales if needed. Record Keeping: Maintaining paperwork related to orders, deliveries, and stock usage.

<h3>Job Description:</h3><h4>Key Responsibilities:</h4><ol><li>Inventory Management</li><li>Stock Organization and Maintenance</li><li>Record Keeping</li><li>Issuance and Distribution</li><li>Handling Goods</li><li>Health and Safety Compliance</li><li>Stock Replenishment</li><li>Collaboration with Other Departments</li></ol> <h4>﻿Skills &amp; Qualifications:</h4><ul><li>Organizational skills to manage inventory and ensure efficient use of storage space.</li><li>Attention to detail to accurately track stock levels and prevent errors.</li><li>Good communication skills for coordinating with different teams and suppliers.</li><li>Basic computer skills, especially in inventory management systems.</li><li>Problem-solving skills to address stock issues, such as shortages or discrepancies.</li><li>Physical stamina to handle the physical demands of the job, such as lifting and moving goods.</li><li>Prior experience in inventory management, warehousing, or storekeeping may be beneficial.</li></ul>