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Department Manager

Senior: 7 to 10 years
Posted on Jul 20 2022

About the Job


job title:-department manager

job description:-Key Deliverables:

  • Develop a store business plan in line with the business strategy
  • Encourage and promote all opportunities to drive sales, leading by example
  • Implementation of BU marketing guidelines
  • Ensure store layout is within Marks and Spencer guidelines
  • Understand local customer needs and ensure this is delivered through both product and service
  • Proactively use all management information tools available to analyze performance and respond to trends with the appropriate action
  • Line Manage your direct reports using effective performance coaching to achieve results
  • Ensure accurate and timely delivery of the seasonal look as per UK guidelines
  • Engage staff in the store with regular briefings and accurate and timely delivery of the recognition policy in store.
  • Monitor and take actions necessary to improve shrinkage and profit protection
  • Ensure store and staff presentation standards are consistent with brand requirements
  • Ensure health and safety requirements are fully compliant
  • Manage all third party contractors on site
  • Enhance sales through identification of trends related to footfall, conversion, UPT, etc.
  • Ensure a smooth and accurate process for stock management in the store
  • Manage your controllable cost lines in-store, to come in on or under target
  • Ensure store staff are trained in customer service requirements and that OSS is alive in the store consistently improving mystery shop results
  • Ensure sequential links for layout in consultation with the Visual Merchandiser
  • Monitor the feedback from staff and customers on the store products and services and give feedback to the relevant area where required
  • Ensure quality recruitment for store advisors and supervisors in the store in consultation with HR
  • Manage staff scheduling to optimize resource allocation and to ensure adequate staff cover on the floor at all times
  • Conduct performance appraisals of your team

About the company

Spencers Retails Limited is a retail company based out of 1st Floor, Duncan House, Opposite Gillander House, 31, NS Rd, Fairley Place, BBD Bagh, Kolkata, West Bengal, India.



Company Size

201-500 Employees