Job Title: Soft Skills Trainer for Healthcare BPO

Company Overview:

- RND Softech Private Limited is a renowned business process outsourcing organization that has been at the forefront of promoting flexible global business practices.

- Since our establishment in 1999, we have grown to operate in three countries across three continents, providing a wide range of services to diverse businesses.

- With our comprehensive expertise and support systems, we are recognized as a leading company in the industry.

Key Responsibilities:

- Develop and deliver soft skills training programs tailored specifically for the healthcare BPO industry.

- Conduct training sessions to enhance communication, customer service, and problem-solving skills of the employees.

- Evaluate the effectiveness of training programs through assessments and feedback from participants.

- Collaborate with department managers to identify training needs and develop targeted training plans.

- Stay up-to-date with industry trends and best practices to continuously improve training programs.

Required Skills and Qualifications:

- Proven experience as a soft skills trainer, preferably in the healthcare BPO industry.

- In-depth knowledge of soft skills training methodologies and techniques.

- Strong understanding of the healthcare BPO industry and its unique requirements.

- Excellent communication and presentation skills.

- Ability to assess training needs and customize programs accordingly.