Responsible for the collection of assigned accounts and secures payment according to 

our guidelines and in compliance with the Fair Debt Collections Practices Act (FDCPA). Provides 

thorough, efficient and accurate account updates on computer files for each call made or 

received. Serves the customers of the Patient Account Center by making outbound telephone 

calls/receive inbound telephone calls with a focus on call quality, FDCPA adherence, call flow and 

final disposition of the accounts assigned.

Requirements:-

• Minimum of two years customer collections experience in Healthcare Industry preferred
• Excellent verbal & written communication skills with strong active listening abilities.
• Hands on experience in AR calling / Intake process.
• Candidates with proven track record in handling international voice based interactions including inbound inquiries, Outbound sales & customer support are preferred.

Shift - Night shift

Salary Bandwidth - As Per Industry Standard

Immediate Joiners Preferred