Description: 

• Maintain and update customer contact details
• Communicate directly with commercial customers regarding the status of their account
• Utilizing both internal and external portals to monitor correspondence (e.g., remittances, deductions, and credit requests)
• Issues credits of given customers . Research and resolve payment discrepancies
• Provides customers with A/R Aging reports to facilitate the collection of outstanding AR
• Resolves valid or unauthorized deductions by entering adjustment to customer’s account
• Responsible for clearing unauthorized deductions/applying of adjustments
• Providing account analysis to leadership on where the account stands.
• Processing of customer account adjustments by means of debits/credit
• Assist in the close of any given financial period
• Respond to internal requests / inquiries within a timely manner
• Perform ad-hoc duties as needed
• Responsible for daily cash application/daily posting of cash receipts (Lockbox, ACH) as needed.
• The above responsibilities represent the major tasks assigned to incumbents in this job. They are not intended to be an exhaustive list of all tasks.
• Education, Experience and Skills:
• Bachelor’s degree in accounting with a minimum of 3+ years AP experience
• Ability to work independently and as part of a team
• Competency with SAP / equivalent ERP and Concur required
• Proficient in Word, Outlook, and PowerPoint
• Excellent Excel skills
• Analytical / qualitative/ problem solving skills with attention to detail required
• Excellent communication skills, both oral and written
• Strategic team player with high integrity and ethical standards

Competencies Required for the Job:

• Working preference in US time zone at least for 4/5 hours
• 3-5 years of relevant experience in accounts receivable; cash applications
• Associates degree preferred and credits generation
• Data entry and Excel skills required
• SAP experience preferred