1) Developments/Enhancements: You will be expected to perform key feature

enhancements or development of applications from scratch.

2) Support and maintain existing high-quality applications.

3) Troubleshoot live issues, engage appropriate parties, and drive through to

resolution.

4) Discover and fix programming bugs (if any).

5) Prioritize issues based on business impact.

6) Document post incident analysis in detail.

7) Resolve, monitor and follow-on tickets.

8) Delivering NAV functional and technical services to our clients.

9) Database Management and data issue analysis

10) Documentation:

a) Functional Requirement Documentation

b) Release Plans

c) Knowledge Base Articles

d) Troubleshooting Articles