International Sales Coordinator (Hybrid)

Overview:

We are seeking a dynamic and detail-oriented International Sales Coordinator to manage and support our global client base, primarily across the USA (East Coast) and Gulf countries. The ideal candidate will possess exceptional English communication skills and a strong aptitude for international sales operations. This hybrid role requires the ability to handle up to 500 clients monthly, ensuring seamless communication and coordination between clients and internal teams.

Key Responsibilities:

• Client Management: Handle inquiries and maintain relationships with up to 500 (maximum) international clients monthly, ensuring timely and effective communication.
• Sales Coordination: Process international sales orders, prepare sales documentation, and coordinate with internal departments to meet customer expectations.
• Client Communication & Follow‑up:  Liaise with clients across different time zones, providing support and addressing inquiries promptly. Proactively follow up on leads, pending orders, payments, and renewals to enhance conversion rates and client satisfaction .Maintain accurate CRM records, logging all interactions, follow‑ups, and communications.
• Compliance: Ensure all sales activities comply with international trade regulations and company policies.

• 📊 Reporting & Insights Generate monthly sales reports, including follow‑up metrics (e.g., contact rates, open quotes), and present insights to management.
• Monitor client activity and market trends to support strategy refinement.
• Administrative Support: Assist the sales team with administrative tasks and client follow-ups.

🤝 Team Collaboration

• Support the international sales team with administrative tasks and coordination.
• Actively participate in strategy meetings, sharing client follow‑up updates, pipeline statuses, and blockers.

📄 Documentation & Compliance

• Ensure all international trade activities adhere to company policies and country-specific regulations .

Qualifications:

• Education: Bachelor’s degree in Business, International Relations, or a related field.
• Experience: Minimum of 1-3 years in international sales coordination or a similar role.
• Communication Skills: Exceptional verbal and written English communication skills.
• Technical Skills: Proficiency in Microsoft Office Suite and CRM software.
• Organizational Skills: Strong organizational and multitasking abilities.
• Cultural Competence: Ability to work across time zones and with diverse cultures.

Preferred Skills:

• Knowledge of international trade and shipping regulations.
• Experience with CRM systems like Salesforce.
• Additional language proficiency is a plus.

Work Environment:

• Hybrid Model: Combination of remote work and in-office 
• Team Collaboration: Work closely with sales, logistics, finance, and customer service teams.

Working Hours:

• Morning Shift: 11:00 AM – 2:00 PM IST
• Evening Shift: 6:30 PM – 10:30 PM IST
• Note: Timings are structured to align with USA (East Coast) and Gulf country time zones.

Location: Kharghar, Navi Mumbai (Head Office)

Company: Reliserv Solution

Experience: 3-5 years

Education: Bachelor’s degree in Business, International Relations, or a related field.

Gender: Open to all

Job Type: Hybrid

📩 How to Apply

Interested candidates can send their resumes to:

• careers@reliserv.in
• jobs@reliserv.in