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Senior Support Engineer

Senior (7 to 10 years)
15L - 25L (Per Year)
Posted on Jan 18 2023

About the Job


Power BI
SQL Server
  • Provide 1st and 2nd line support to BAU incidents and provide the necessary support to the Production Systems Group (PSG) team
  • Introduce new markets into the trading systems which involves SQL and config changes across multiple databases and components
  • Follow the standard release procedure to roll out changes to the PSG and QA teams using Jupyter notebooks and Ansible
  • Ensure incidents and problems are appropriately tracked in the JIRA system
  • Mentor junior members of the team and contribute ideas to improve existing processes
  • Contribute to root cause analyses and work with development teams to prioritize and release fixes
  • Monitor data vendor change notifications and analyze and assess impact by working in conjunction with the development teams
  • Improve productivity, supportability, and efficiency by automation of repeatable tasks using tools and scripting preferably in Python
  • Create and improve system and process documentation (Run books, Known Errors, Process Workflows, etc)
  • Maintain pro-active communication with relevant stakeholders including external vendors during incident management

About the company

RECEX (formerly SMVA Consultants) is one of the premier service providers in the country, providing services like Recruitment, Training & HR Outsourcing. We have been in business since 2013, and we can proudly claim that we have grown our client-base to 850+ corporates because of our relentless drive to meet the clients’ needs. RECEX also has 40 offices all across the country, so that w ...Show More


Information Technology an...

Company Size

51-200 Employees



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