ReadyAssist is one of the leading 24/7 Roadside Assistance, Emergency Support &amp; on the spot repair company for Bikes, Cars &amp; EVs in India. The intention is to be an end-to-end vehicle care company, providing the best in class on-the-spot repairs and emergency assistance to customers using deep machine learning, data intelligence, and operations efficiency. We use data intelligence to match the right mechanics for a problem using their skills, competency, experience, rating, location, discipline, and many other factors. Currently, we provide 24hrs roadside assistance for both Bikes &amp; Cars anytime at any nook &amp; corner of the country to our Subscribed Customers. We also provide on-demand support to customers in cities like Bangalore, Hyderabad, Mumbai, Pune, Delhi, Gurgaon, Chennai and more. We are awarded as the Bootstrap Champ in World Statup Expo 2016 by Cocoon Ventures. We are selected as one among the top 28 companies in India to Invest by India Fund Fest. We are featured by YourStory as One among top 25 startups of 2020 to surely Inspire and follow. Follow us to get our instant updates. Our Services Includes (Bikes, Cars &amp; EVs):1. Towing (Lifting, Flat Bed)2. Flat tyre fixing3. Breakdown support 4. Battery Jumpstart 5. Major repairs6. Tinkering &amp; Painting7. Key lock-out assistance 8. Accident Recovery Support All our services are available for both Car and Bike. We support all the models for the brands like Audi, BMW, Benz, Landrover, Porsche, Honda, Hundai, Toyota, Mahindra, TATA, Jaguar, Nissan, Dustan, Maruti Suzuki, Ford, Harley Davidson, Ducati, KTM, Hero, Bajaj, Hyosung, Yamaha, Royal Enfield, TVS, Kawasaki, LML, Triumph, Indian Motorcycle, Aprilia, Suzuki Hayabuza, Intruder . Visit : www.readyassist.in to know more about us or to book a service.For 24/7 Immediate support, Dial: 8197-852-852

Company OverviewReadyAssist is one of the leading 24/7 Roadside Assistance, Emergency Support & on-the-spot repair company for Bikes, Cars & EVs in India. Our goal is to be an end-to-end vehicle care company, providing the best in class on-the-spot repairs and emergency assistance to customers using deep machine learning, data intelligence, and operations efficiency. We offer a wide range of services including towing, flat tire fixing, breakdown support, battery jumpstart, major repairs, key lock-out assistance, and accident recovery support. With a strong presence in major cities across India and a dedicated team of professionals, we are committed to delivering top-notch customer experience.Job OverviewWe are looking for a Customer Support Executive to join our team at ReadyAssist - 24/7 Roadside Assistance. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our valued customers. This is a full-time position based in Bangalore, Karnataka, India, with an employment type of Full-Time. If you are a fresher with less than 1 year of experience and have a passion for helping customers, we would love to hear from you.Qualifications and Skills<ul><li>Excellent communication skills, both verbal and written</li><li>Strong problem-solving and decision-making abilities</li><li>Empathetic and patient approach in dealing with customers</li><li>Ability to handle high-stress situations and remain calm under pressure</li><li>Ability to multitask and prioritize workload effectively</li><li>Attention to detail and accuracy</li><li>Familiarity with computer systems and customer management software</li><li>Ability to work in a fast-paced and dynamic environment</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Roles and Responsibilities<ul><li>Provide prompt and accurate responses to customer inquiries via phone, email, and chat</li><li>Assist customers with booking roadside assistance services and resolving service-related issues</li><li>Ensure customer satisfaction by addressing customer concerns and providing appropriate solutions</li><li>Maintain a high level of knowledge about our services and company policies to effectively support customers</li><li>Collaborate with other departments to resolve complex customer issues and escalations</li><li>Document customer interactions, feedback, and complaints to facilitate continuous improvement</li><li>Follow up with customers to ensure proper resolution and satisfaction</li><li>Meet or exceed individual and team performance goals and targets</li></ul>

<h1>Responsibilities and Duties</h1> 1.&nbsp;&nbsp;&nbsp;Engaging in Cold Calling and Generating Customer Leads.2.&nbsp;&nbsp;&nbsp;Converting These Leads into Prospects and Actively Pursuing Conversions.3. Effectively Communicating the Product Benefits and Product Information to Generate Business Revenue. <h1>Whom do we look for?</h1> <ol><li>Experience with Customer Support/Tele Sales</li><li>Experienced in handling customers</li><li>Extraordinary communication skill</li><li>Experienced in getting things done</li><li>Languages - English and Hindi is Mandatory + One South Indian Language. </li></ol>

We are searching for a trustworthy self-starter to be our new field operations manager. The field operations manager’s responsibilities include developing strategies for improved efficiency and increased profit, providing guidance and support to all staff, assisting with recruitment processes, ensuring compliance with health and safety regulations, and collaborating with other departments. You should be able to travel frequently and stand for long periods of time.To be successful as a field operations manager, you should have excellent interpersonal, communication, and presentation skills. Outstanding candidates are able to analyze processes and develop effective improvement strategies.<ul><li>Managing different branches and offices, and analyzing operations and staff performance.</li><li>Liaising with different departments to come up with improvement strategies.</li><li>Developing and implementing various quality control methods.</li><li>Scheduling training sessions and workshops for new and existing staff members.</li><li>Assisting with recruitment and onboarding processes.</li><li>Setting targets and business goals, and working alongside the team to achieve these goals.</li><li>Providing guidance and mentoring to other field staff.</li><li>Ensuring all processes are compliant with the relevant labor laws.</li><li>Observing existing staff and operations, and developing strategies for improved efficiency and profit, as well as cost reduction.</li><li>Ensuring all operations stay within the allocated budget.</li><li>Bachelor’s degree in business or a similar field.</li><li>MBA would be preferable.</li><li>Experience in a managerial role would be advantageous.</li><li>Deadline-driven with strong analytical skills.</li><li>Ability to evaluate and train staff members.</li><li>Strong budgeting and organizational skills.</li><li>Excellent leadership qualities.</li></ul>

We are looking for an ambitious Junior Accountant to provide support to the financial department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company’s finances.Preparing financial statements and reporting are a large part of the junior accountant’s day-to-day work. The ideal candidate will be well-versed in accounting principles and able to work comfortably with numbers and attention to detail.The goal is to contribute to the overall efficient operation of the department and help the company be fully aware of its financial condition. This way it can make the right decisions and accomplish long term success.<ul><li>Post and process journal entries to ensure all business transactions are recorded</li><li>Update accounts receivable and issue invoices</li><li>Update accounts payable and perform reconciliations</li><li>Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines</li><li>Assist with reviewing of expenses, payroll records etc. as assigned</li><li>Update financial data in databases to ensure that information will be accurate and immediately available when needed </li><li>Prepare and submit weekly/monthly reports</li><li>Assist senior accountants in the preparation of monthly/yearly closings</li><li>Assist with other accounting projects</li><li>Post and process journal entries to ensure all business transactions are recorded</li><li>Update accounts receivable and issue invoices</li><li>Update accounts payable and perform reconciliations</li><li>Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines</li><li>Assist with reviewing of expenses, payroll records etc. as assigned</li><li>Update financial data in databases to ensure that information will be accurate and immediately available when needed </li><li>Prepare and submit weekly/monthly reports</li><li>Assist senior accountants in the preparation of monthly/yearly closings</li><li>Assist with other accounting projects</li><li>Proven experience as a junior accountant</li><li>Excellent organizing abilities</li><li>Great attention to detail</li><li>Good with numbers and figures and an analytical acumen</li><li>Good understanding of accounting and financial reporting principles and practices</li><li>Excellent knowledge of MS Office and familiarity with relevant computer software (e.g. SAP)</li><li>Qualifications (ACA, ACCA or CIMA) is a plus but not required</li><li>BSc/Ba in accounting, finance or relevant field</li><li>Proven experience as a junior accountant</li><li>Excellent organizing abilities</li><li>Great attention to detail</li><li>Good with numbers and figures and an analytical acumen</li><li>Good understanding of accounting and financial reporting principles and practices</li><li>Excellent knowledge of MS Office and familiarity with relevant computer software (e.g. SAP)</li><li>Qualifications (ACA, ACCA or CIMA) is a plus but not required</li><li>BSc/Ba in accounting, finance or relevant field</li></ul>

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.&nbsp;&nbsp;Responsibilities<ul><li>Meet and exceed sales targets</li><li>Successfully create business from new and existing customer accounts</li><li>Manage complex negotiations with senior-level executives</li><li>Build rapport and establish long term relationships with customers</li></ul> Qualifications<ul><li>0-3 years' quota carrying sales experience</li><li>Experience and working knowledge of CRM systems</li><li>Demonstrable track record of over-achieving quota</li><li>Strong written and verbal communication skills</li></ul>