Customer Service Team Lead16
Applications
16
Applications
Navi Mumbai
Full-Time
Junior: 1 to 3 years
₹ 4L - ₹ 5L (Per Year)
Posted on Apr 22 2024
About the Job
Skills
Leadership
Customer Relationship Management
Problem Solving
Communication
Team Management
Conflict Resolution
Time Management
Training and Development
Company Overview
RankBloc Services elevates digital identity and drives conversions. Headquarters in Delhi. Website: https://rankbloc.com/
Job Overview
Lead the customer service team at RankBloc Services in Navi Mumbai. Full-time position with 1-3 years of experience. Salary range: Competitive. Join a team of 11-50 employees in the journey to digital excellence!
Qualifications and Skills
- Leadership
- Customer Relationship Management
- Problem Solving
- Communication
- Team Management
- Conflict Resolution
- Time Management
- Training and Development
Roles and Responsibilities
- Lead and manage the customer service team
- Ensure team meets service level agreements
- Handle customer escalations and complex issues
- Develop and implement customer service processes
- Monitor team performance and provide feedback
About the company
We don't just boost rankings; we elevate your digital identity, translating clicks into customers and conversations into conversions. Join us on the journey to digital excellence, where your success knows no bounds.
We don't just boost rankings; we elevate your digital identity, translating clicks into customers and conversations into conversions. Join us on the journey to digital excellence, where your success knows no bounds.
Industry
Staffing & Recruiting
Company Size
11-50 Employees
Headquarter
delhi
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