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Senior Manager - BFSI/Telesales/Insurance

Senior: 7 to 10 years
7L - 10L (Per Year)
Posted on Feb 08 2023

About the Job


Team Management
Team Building
General Insurance
Health insurance
online sales

Greetings from PROVHR SOLUTIONS!!!

I am Hiring Senior Manager for Leading NBFC!!!

Preferred candidates: only from from Telesales/BFSI/Insurance/General insurance/Life insurance/ background Only.(Domestic).

Kindly Apply now (OR)

Responsible in CSRs supervising the performance of team.

Responsibilities :

  • Minimum 5 years of experience in team handling on BFSI , Telesales team
  • Mange a team of approximately 30 - 40 CSRs
  • Ensures 100% of CSRs meet and or exceeds their overall KPIs (sales targets, customer satisfaction and experience, quality and productivity standards)
  • Provides consistent, balanced and timely performance feedback on CSR performance
  • Ensures a positive work environment, continuous learning and a high quality employment experience for your team
  • Provides leadership and manages to all operational standards
  • Applies timely performance management standards and processes
  • Day to day sales/service request management
  • Effectively communicates and manages change in operating procedures and processes to ensure staff understanding, retention and appropriate execution
  • Coach, develop and engage the CSR to increase their abilities while enhancing their own careers

About the company

PROV HR SOLUTIONS PRIVATE LIMITED Erstwhile Provident HR Solutions established in 2013 is one of the leading recruitment consulting organization catering to the Human Resource requirements of a large number of companies in India. We provide a range of Search, Selection and Advertised Recruitment services and we work closely with our clients to fulfill their recruitment needs.


Human Resources Services

Company Size

11-50 Employees



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